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Snap-on Q2 2023 Earnings Call Transcript

Corporate Executives

  • Sara M. Verbsky
    Vice President - Investor Relations
  • Nicholas T. Pinchuk
    Chairman and Chief Executive Officer
  • Aldo J. Pagliari
    Senior Vice President - Finance and Chief Financial Officer
Operator

Good morning, and welcome to the Snap-on Incorporated 2023 Second Quarter Results Conference Call. [Operator Instructions]

I would now like to turn the conference over to Sara Verbsky, Vice President of Investor Relations. Please go ahead, ma'am.

Sara M. Verbsky
Vice President - Investor Relations at Snap-on

Thank you, Joe; and good morning, everyone. We appreciate you joining us today as we review Snap-on's second quarter results, which are detailed in our press release issued earlier this morning. We have on the call Nick Pinchuk, Snap-on's Chief Executive Officer; and Aldo Pagliari, Snap-on's Chief Financial Officer. Nick will kick off our call this morning with his perspective on our performance, Aldo will then provide a more detailed review of our financial results. After Nick provides some closing thoughts, we'll take your questions.

As usual, we've provided slides to supplement our discussion. These slides can be accessed under the Downloads tab in the webcast viewer, as well as on our website snapon.com under the Investors section. These slides will be archived on our website along with the transcript of today's call.

Any statements made during this call relative to management's expectations, estimates or beliefs or that otherwise discuss management's or the Company's outlook, plans or projections are forward-looking statements, and actual results may differ materially from those made in such statements. Additional information and the factors that could cause our results to differ materially from those in the forward-looking statements are contained in our SEC filings.

Finally, this presentation includes non-GAAP measures of financial performance, which are not meant to be considered in isolation or as a substitute for their GAAP counterparts. Additional information regarding these measures is included in our earnings release issued today, which can be found on our website.

With that said, I'd now like to turn the call over to Nick Pinchuk. Nick?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Thanks, Sara. Good morning, everybody. Today, I'll start the call by -- as usual, by covering the highlights of the second quarter and I'll give you my perspective on the environment and the trends we're seeing. Along the way, we'll cover the markets, they are encouraging actually. And then I'll take you through the segments and the advancements we've made. Then Aldo will provide a detailed review of the financials.

We see the second quarter as a period of significance. Sometimes you see a performance, where you breakthrough to new heights, and this is one of those times. I'm going to tell you why we believe that to be true. In some ways, though it was similar -- this period was similar to many periods we've seen over time. We continue to have significant headwinds and there's always turbulence, variation from market to market, but we believe it's our job to confront and overcome these obstacles and we did just that in the second quarter by wielding the strength of our advantages, executing on our strategic runways for growth, making the most of our runways for improvement, and by relying on the skills and dedication of our people. And once again, it paid off. The numbers scream its soul, because they are.

As reported, the second quarter sales of $1,191.3 million were up 4.8% from 2022, including the impacts of $8.3 million of unfavorable foreign currency translation. Organic activity was up 5.6%, the 12th straight quarter of year-over-year expansion beyond pre-pandemic levels. That's a trend that demonstrates we believe the solid consistency during pretty uncertain times.

Now, let's talk about the earnings. OpCo operating income for the quarter, including the effects of unfavorable foreign currency was $277 million, up 12.3%. And our OpCo operating margin, the operating margin, it was 23.3%, up 160 basis points from last year, baffled. When I said new levels, I meant it. For financial services, the OI of $66.9 million represented an increase of $1.6 million and it all combined to a [Technical Issues] an overall consolidated operating margin of 26.8%, up 130 basis points from last year. And the second quarter EPS, it was $4.89, up $0.62 or 14.5% from last year's $4.27. I think, I'll say it again, $4.89, up 14.5%, the productivity and profitability of Snap-on operations shining through as the supply chain viscosity diminished. We believe Snap-on is stronger now than ever before and the quarter's profitability makes that crystal clear. Well, those are the overall numbers.

Now, let's speak to the markets. Auto repair; again this quarter it's favorable. Miles driven are up. Spending on vehicle maintenance, up. Technician count, up. Technician wages, up. Consistently positive year-over-year -- consistently positive year-over-year trajectory across all essential categories. Drivers in vehicle repair are fairly understood. Car parks are growing; getting older every year and every year the tests involve the maintain and repair the vehicle parts get increasingly complex, requiring more hours, greater scale, increased wages, and more sophisticated tools hands or power or data-driven tools.

There is a significant need for more technicians and greater capabilities. The competition for that talent is growing and it's being reflected in the rising wages. At an everyday level, I think, you can see this demand when you're trying to schedule a maintenance appointment or just by visually seeing the abundance of cars and trucks in the repair base were parked outside, crowded around the shops, waiting for their turn to get in. And in fact, just this month I was with a group of franchisees and customers in Bristol, Tennessee at the NHRA Thunder Nationals, the drag races and they energetically expressed their enthusiasm during our conversations. You could feel their optimism resonating with an appreciation for our products, our solutions, and how we make work easier.

So we expect the trajectory of vehicle repair is solid and we'll continue through the quarters, and on into the years ahead. We expect that vehicle repair is -- we believe that vehicle repair is a great place to operate and repair -- and the repair information -- our repair information group and our Tools Group are well-positioned to take advantage of that.

Now on to the critical industries, where our Commercial & Industrial Group or C&I takes our business out of the garage and solves paths of consequence where the penalty for failure is high in a wide range of sectors, where custom tools are often required to get the job done. This is also the segment where we have the most significant international presence and the attendant variations from country to country with many versions of economic and social headwinds. In the US landscape actually, it is pretty positive. We see progress across a number of sectors. Aerospace is strong. Increased demand in commercial aviation and momentum within space exploration. The military business with another strong quarter of growth.

Now better matching the actual needs. Natural resources continues to advance. In oil and gas and wind after the uncertainty of the last fall, energy repair is a positive place to be. Also being in the period was industrial transportation. Supply chain turbulence, I think, has raised the attention on rail and heavy-duty fleets. Society now more than ever sees the essential need to keep commercial supply moving. And it's accruing positively for us.

Now, there are tepid spots across the globe, places traumatized by the Ukrainian war. We see that. Weak business in some of the Asia-Pacific operations. But one of the clear and large positives in the period is the general rise of critical industries and our industrial division is well-positioned and it's taking advantage with this capability to customize products to a large number of applications and it's working. Our critical industry teams are on an upward trajectory, utilizing its capability and the enhanced capacity to capture -- their enhanced capacity to capture significant gains.

Overall, the story of Snap-on outside the garage looks quite promising. And as we move forward, we'll continue to capitalize on our abundant potential. And as part of that, we will keep engaging Snap-on value-creation, customer connection and innovation developing profitable new -- profitable new products and solutions delivered by the insights and knowledge gained standing next to the customers right in the workplace and will drive RCI all over the enterprise including in the Tools Group. We will keep working to increase our franchisee's selling capacity with efficient processes, with advanced training programs, with social media and digital content and expanded manufacturing capacity to meet the rising demand. All combining to take full advantage of the opportunities and continue the positive trends we've seen into the future. Well, that's the market overview.

Now, let's move to the segments. For the C&I Group, as-reported sales rose 1.4%, including $5.6 million of unfavorable foreign currency. Organic volume was up by 3%. A quite strong performance in the Industrial division was attenuated by shortfalls in some of our more challenged areas. Power tools had smaller volumes as customers anticipated the arrival of new products in the third quarter. Our European-based hand tool business, SNA Europe and our Asia-Pacific operation demonstrated growth in several markets, but softness in Eastern Europe, and currency pressure in Japan, yeah, the yen was weak was some offset. But our industrial vision isn't just growing in volume. The margins are strong and rising.

Customized products is a wonderful thing. So C&I OI was $58.1 million, a 12.4% increase over last year. And the operating margin was 16%, one of the highest ever for the Group, representing a gain of 160 basis points over the second quarter last year. The Industrial division wielding the capacity provided by our new building in Kenosha registered significant sales progress.

In April, we discussed the recovery of the military business -- in the military segment. In this quarter, we continued that momentum, capturing significant long-term contracts. Our product line wide and effective produced in the US made the difference. So we believe things look promising for the military business and for all our Industrial sectors -- segments.

Beyond the Industrial division in C&I, our Specialty Tools operation continued to advance, meeting the need for precision with new torque products, covering a vast spectrum of clamping forces for challenging applications. Torque accuracy is rising in importance and Snap-on is ready to capitalize. We are confident and committed to extending in critical industries.

And that conviction is anchored by the ongoing expansion of our lineup of innovative products explicitly designed for particular tasks, offerings like our Automated Tool Control or ATC, enabled by proprietary digital imaging technology that scans toolbox drawers recording in real-time which tools required or removed or replaced. It's an increasingly crucial feature for aerospace, for industrial manufacturing, and for commercial transportation operations. Imagine working on a plant of a locomotive engine and unknowingly leaving a tool behind in the workplace. Not good. Not good. This is a mistake that could result in a failure in any tight tolerance mechanism. One small item can be a huge problem.

Well, ATC has an answer. Keeping track of the tools, identifying missing items, tracing who signed them out and where those to be used, and giving the all-clear when every things return. So the plans can take off. Snap-on critical industries are on the rise and ATC is part of the reason. In another quarter, we released our next-generation of ATC, a larger touchscreen to improve the shop productivity and upgraded processes with the latest technology for seamless integration with any central IT system. And as you might expect, our customers were enthusiastic, sophisticated products for complex products. It's a winning combination for C&I and you can see it in the quarter's results.

Now on to the Tools Group. Organic sales grew 1.1%, which includes 60 basis points of unfavorable foreign currency. Growth in the international markets and a slight improvement in the US network. Based on our franchisees and customer feedback, like I said already, vehicle repair is robust, but in the period our record demand net capacity constraints before our plant expansions we're fully operational, limiting some of the potential possibilities and somewhat attenuating the volumes.

But for operating earnings, they rose in the quarter by $13.3 million or 10.7%, reaching $137.7 million. That's almost double, double the pre-pandemic level. The operating margin was 26.3%, a rise of 240 basis points against 50 basis points of negative currency. Let me say that again. Tools Group OI margin was 26.3%, boomshakalaka. This is a high-popping number. So for the Tools Group -- so the Tools Group had another positive quarter with substantial profitability. We are confident in the strength of our van network and I believe is borne out of quantitative evidence. Franchisee health metrics, we monitor them regularly every quarter, and again this quarter they remained strong.

So whether you're talking about -- talking to the franchisees at Thunder Valley or looking at the numbers, vehicle repair does appear robust and continues to be strong. Now, when you think of the Tools Group's profitability, which is pretty important subject this time, you think about hand tools. That high-margin lineup was -- they were -- that was up in the period and new products led the way.

One example of successful innovation that came from another customer connection was a number of franchisees observed that diesel technicians struggling to access sensors on Class 8 semi-trucks, they were struggling to do that. So to change the part without risking damage, the path had to be cleared by removing several other blocking components. Believe me, that's a time-consuming process. And so, armed with customer connection insights those customer connection insights, our engineers developed an innovative design quickly produced a 3D prototype and confirmed that it solved the problem and that new tool the SWR5 90-degree special crowfoot wrench is being made right now at our Elizabethton, Tennessee plant and it's getting a lot of attention. It really does make truck repair easier. The techs love it and we kind of like the margins.

Profitable customer connection is one of the drivers behind the Tools Group's success. And another example relative this quarter is our two-piece horizontal pushing adapter set, the BGP1BKS2, these names or something. Techs at a super dealership with. They were taking a lot of time to remove and install control arm bushings from suspension setups on the newer models.

Our team assessed the procedure and designed two new adapters to integrate with our existing ball joint press and that enabled us to fit for the new -- good fit for the new super suspension say and say two hours in repair time per procedure. That's a big savings in the garage generated by customer connection and innovation.

SNL -- a while ago SNL's Roseanne Roseannadanna said, it's always something, and it's true, there are always new repair challenges, whether it's the powertrain, it's internal combustion, plug-in hybrids or EV platforms, vehicle architectures getting tighter, packs more devices, creating additional accessibility constraints. It's all music to our ears. Our franchisees and engineers observe the work, identify complications and simplify the complex and multifaceted paths to raise efficiency and keep the world moving. And the attendant value is considerable. You can see that in the Tools Group profits.

Now, one of the highlights for the quarter was the continuing growth of our big-ticket sales. A sign of technician's confidence in the vehicle repair shop. Driving some of that trend was our latest tool storage unit, the KMP1023ZLT7, a 72-inch master series roll cab painted with a unique apparent scheme we call Green Envy, a bright green body paired with black trim. It stands out and makes the statement at any repair shop. But beyond the eye-popping optics, the boxes also productivity enhancing powerhouse equipment, 14 drawers including three spanning the full width of the unit putting the most important tools of any size right at hand. It also offers our popular power drawer, a dedicated space for equipments. I guess, five power outlets and two USB ports for charging a full array of correlated accessories. And for the hard-to-manage small parts, our 2-inch speed drawer makes for easy organization with Green Envy color coordinated dividers, custom slots for components of various sizes. The box is already one of our hit products. It really energize franchisees and was well-received by our customers. And as I said, it helps to keep the big-ticket train moving.

Well, that's the Tools Group, strong profitability, built on solid foundations of innovative products and franchisees' success mixed with a considerable portion of RCI gain. Now visible as supplied that RCI gain is now clearly visible as a supply chain turbulence we see.

And now let's go on to RS&I. Sales as-reported reached $452 million. That represented a $35.2 million or 8.4% increase. Gains in the equipment and OEM essential programs paired with -- gains in equipment on OEM paired with our successful rollout of our new handheld diagnostic platform. The OI in the period was $110.4 million, up 14.7% or 15.4% -- up $14.7 million or 15.4% and the operating margin was 24.4%, a rise of 140 basis points, nice.

As we said, the vehicle repair environment is strong, offering significant opportunity in the second quarter results for C&I, says it so. And the recent launch of our new SOLUS+ diagnostic platform was a big key to that success. Great new features including a two-second boot up, the fastest in the industry and an eight-inch color touchscreen with 60% higher resolution, making it much easier for technicians to view in brighter lighting. It supports the latest communication protocols and it offers access to SureTrack. That's our library of vehicle-specific real fixes and repair kits and commonly replaced parts that we use our proprietary database of 2.5 billion repair records and 325 billion vehicle events. SOLUS+, the franchisees are the positive, the customers have been excited and the sales have been robust.

New powertrains are driving a need for expanding product lines, including vehicle lifts, enabling independent shops and dealerships to accommodate the new models. So -- and in meeting this opportunity with advantage part of RS&I's success has been our undercar equipment division. It's one of the drivers between -- behind RS&I's strong growth. Take our challenger lift operation in Louisville. The plant offers thousands of SKUs match the separate lifting tasks and the numbers have been growing to meet the specific challenges of EV lifting. And in the quarter that facility hosted Chief Executive Magazine's Smart Manufacturing Design. And the event underlined the power of product customization in driving expansion and the extraordinary ability of RCI to render that low-volume production quite profitable. It's that approach that drove RCI's gains. OI, up 140 basis points in the quarter and we expect that we'll keep doing just that as we go forward throughout the Group and all across Snap-on.

RS&I, improving position of repair shop owners and managers, growing OEM relationships, expanding the product offerings, wielding the RCI everywhere and it all combined to deliver substantial growth and strong profitability. The Snap-on second quarter continued opportunities in vehicle repair in critical industries, progress along our runways for coherent growth, and advancements down our runways for improvement. Overall sales increasing organically 5.6%, margin is strong in every segment. OpCo OI margin 23.3%, up 160 basis points, overcoming unfavorable currency, and EPS $4.89, up versus all comparisons. It was another encouraging quarter.

Now, I'll turn the call over to Aldo. Aldo?

Aldo J. Pagliari
Senior Vice President - Finance and Chief Financial Officer at Snap-on

Thanks, Nick. Our consolidated operating results are summarized on Slide 6. Net sales of $1,191.3 million in the quarter represented an increase of 4.8% from 2022 levels, reflecting a 5.6% organic sales gain, partially offset by $8.3 million or 80 basis points of unfavorable foreign currency translation. From a geographic perspective, we experienced year-over-year organic sales growth in North and South America, as well as Europe, while sales in Asia-Pacific were down low-single digits, mostly due to weakness in the yen contributing to less activity in Japan.

Consolidated gross margin improved 200 basis points at 50.7% from 48.7% last year as gross margins expanded across all of our operating segments. Contributions from increased sales volumes and pricing actions, lower material and other costs, and benefits from the Company's RCI initiatives were partially offset by 30 basis points of unfavorable foreign currency effects. Operating expenses as a percentage of net sales were 27.4% compared to 27% last year. The increase of 40 basis points is primarily due to increased investment in personnel and other cost.

Operating earnings before financial services of $277 million in the quarter compared to $246.6 million in 2022. As a percentage of net sales, operating margin before financial services of 23.3% including 30 basis points of unfavorable foreign currency effects, reflects an expansion of 160 basis points over last year. Financial services revenue of $93.4 million in the second quarter of 2023 compared to $86.4 million last year, while operating earnings of $66.9 million compared to $65.3 million in 2022. Consolidated operating earnings of $343.9 million in the quarter compared to $311.9 million last year. As a percentage of revenues, the operating earnings margin of 26.8% reflects an improvement of 130 basis points from 2022.

Our second quarter effective income tax rate of 22.9% compared to 23.8% last year. Net earnings of $264 million or $4.89 per diluted share including $0.09 share impact from unfavorable foreign currency reflected an increase of $32.5 million or $0.62 per share from 2022 levels and represented a 14.5% year-over-year increase in diluted earnings per share.

Now, let's turn to our segment results for the quarter. Starting with the C&I Group on Slide 7, sales of $364.2 million increased from $359.1 million last year, reflecting a $10.7 million or 3% organic sales gain, which was partially offset by $5.6 million of unfavorable foreign currency translation. The organic growth primarily reflects a double-digit gain in sales to customers in critical industries, partially offset by declines in power tool volumes. With respect to critical industries, sales to the military were robust as was activity in the aviation and heavy-duty sectors.

Gross margin improved 220 basis points to 39.5% in the second quarter from 37.3% in 2022. This is largely due to increased volumes in the higher gross margin critical industry sector, pricing actions, lower material and other costs, and benefits from RCI initiatives. These improvements were partially offset by 40 basis points of unfavorable foreign currency effects. Operating expenses as a percentage of sales increased 60 basis points to 23.5% in the quarter from 22.9% in 2022, mostly due to increased sales and higher-expense businesses. Operating earnings for the C&I segment of $58.1 million compared to $51.7 million last year. The operating margin improved 160 basis points to 16% from 14.4% last year.

Turning now to Slide 8. Sales in the Snap-on Tools Group of $523.1 million compared to $520.6 million a year ago, reflecting a 1.1% organic sales gain, partially offset by $3.2 million of unfavorable foreign currency translation. The organic sales growth reflects a mid-single digit gain in our international operations and slightly higher sales in our US business. Higher sales of hand tools and big-ticket items in the quarter were partially offset by lower sales of power tools.

Gross margin improved 300 basis points to 49% in the quarter from 46% last year. This increase is primarily due to higher sales volumes and pricing actions, lower material and other costs, and benefits from RCI initiatives, partially offset by 50 basis points of unfavorable foreign currency effects. Material costs benefited from reduced expenses for various steel pipes used in our product offering.

Operating expenses as a percentage of sales went up by 60 basis points to 22.7% from 22.1% last year, primarily due to increased investment in personnel and other costs. Operating earnings for the Snap-on Tools Group of $137.7 million, including $3.6 million of unfavorable foreign currency effects compared to $124.4 million last year. The operating margin of 26.3%, including 50 basis points of unfavorable foreign currency effects compared to 23.9% in 2022, reflecting an improvement of 240 basis points.

Turning to the RS&I Group shown on Slide 9, sales of $452 million compared to $416.8 million in 2022, reflecting an 8.5% organic sales gain, partially offset by $300,000 of unfavorable foreign currency translation. The organic increase is comprised of a double-digit gain in sales of undercar in collision repair equipment, a high-single digit increase in activity with OEM dealerships, and a mid-single digit gain in sales of diagnostic and repair information products to independent shop owners and managers.

Gross margin improved to 180 basis points to 45% from 43.2% last year, primarily due to increased sales volumes in pricing actions, lower material and other costs, and savings from RCI initiatives. Operating expenses as a percentage of sales went up by 40 basis points to 20.6% from 20.2% last year, primarily due to increased personnel and other costs. Operating earnings for the RS&I Group of $110.4 million compared to $95.7 million last year. The operating margin improved 140 basis points to 24.4% from 23% reported last year.

Now turning to Slide 10. Revenue from Financial Services increased $7 million to $93.4 million from $86.4 million last year, reflecting the growth of the loan portfolio. Financial Services operating earnings of $66.9 million, including $200,000 of unfavorable foreign currency effects compared to $65.3 million in 2022. Financial Services expenses were up $5.4 million from 2022 levels, including $4.9 million of higher provisions for credit losses. The year-over-year increase in provisions reflects both the growth of the portfolio, as well as a return to what we believe to be a more normal pre-pandemic rate of provision. Sequentially, the provision for credit losses decreased by about $500,000. For reference, provisions for finance receivable losses in the current quarter were $13.7 million as compared to $9.1 million in the second quarter of last year. And the second quarters of 2019 and 2018 provisions for losses were $11.9 million and $13.6 million, respectively.

In addition, our gross worldwide extended credit of finance receivable portfolio has increased 9.1% year-over-year, and we believe that the delinquency in portfolio performance trends currently remain stable. In the second quarters of 2023 and 2022, the respective average yields on finance receivables were 17.6% and 17.5%. In the second quarters of 2023 and 2022, the average yields on contract receivables were 8.6% and 8.5% respectively. Total loan originations of $326.3 million in the second quarter represented an increase of $18.7 million or 6.1% from 2022 levels, reflecting a 5.7% increase in originations of finance receivables and an 8.3% increase in originations of contract receivables. Gains in extended credit originations in the US were led by franchisee sales of diagnostic products, including our recently launched SOLUS and Zeus platforms.

Moving to Slide 11. Our quarter-end balance sheet includes approximately $2.4 billion of gross financing receivables with $2.1 billion from our US operations. The 60-day-plus delinquency rate of 1.3% for US extended credit compares to 1.4% in 2022. On a sequential basis, the rate is down 20 basis points, reflecting the seasonal trend we typically experience in the second quarter. As it relates to extended credit or finance receivables, trailing 12-month net losses of $46.4 million represented 2.45% of outstandings at quarter-end, which is down slightly from the 2.46% reported at the end of last quarter.

Now turning to Slide 12. Cash provided by operating activities of $270.3 million in the quarter compared to $140.8 million last year. The improvement as compared to the second quarter of 2022 primarily reflects lower year-over-year increases in working capital investment and higher net earnings. Net cash used by investing activities of $94.6 million included net additions to finance receivables of $68.6 million and capital expenditures of $25.8 million. Net cash used by financing activities of $136.5 million included cash dividends of $85.9 million and the repurchase of 359,000 shares of common stock for $94.8 million under our existing share repurchase programs. As of quarter-end, we had remaining availability to repurchase up to an additional $336.7 million of common stock under our existing authorizations.

Turning to Slide 13. Trade and other accounts receivable increased $25.1 million from 2022 year-end. Days sales outstanding of 61 days was the same as 2022 year-end. Inventories increased $13 million from 2022 year-end and on a trailing 12-month basis, inventory turns of 2.4 compared to 2.5 at year-end 2022. Our quarter-end cash position of $871.3 million compared to $757.2 million at year-end 2022. Our net debt to capital ratio of 6.5% compared to 9% at year-end 2022. In addition to cash and expected cash flow from operations, we have more than $800 million available under our credit facilities. And as of quarter-end, there were no amounts outstanding under the credit facility and there were no commercial paper borrowings outstanding.

That concludes my remarks on our second quarter performance. I'll now briefly review a few outlook items for 2023. We anticipate that capital expenditures will approximate $100 million. In addition, we currently anticipate that our full-year 2023 effective income tax rate will be in a range of 23% to 24%.

I'll now turn the call back to Nick for his closing thoughts. Nick?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Thanks, Aldo. Well, that's the quarter. RCI shining through as the supply sky is clear to show the new levels of performance. Vehicle repair continuing its strength. Critical industries accelerating. RSI growth both in -- growth in both dealerships and independent shops, advances in helping customize shops to new vehicles, OI margin 24.4%, up 140 basis points.

Tools Group, growth attenuated, but strong new products, solving specific problems, creating extraordinary value, and an OI of $137.7 million, almost double pre-pandemic levels and OI margins of 26.3%, up 240 basis points, overcoming 50 basis points of unfavorable currency.

C&I extending in the critical industries, wielding new capacity, achieving broad growth, and an OI margin of 16%, 160 basis points over last year, also overcoming unfavorable currency.

And Snap-on Credit. Profits up, originations rising, indicating broad confidence in vehicle repair, and it came together for an attention-getting overall performance. Snap-on organic sales rising 5.6%, an OI margin of 23.3%, up 160 basis points, and an EPS of $4.89, new levels indeed.

It was an encouraging quarter. And we believe that these results representing new heights, highlight the opportunities in our markets, they're essential. Demonstrate the power of our approach to create extraordinary value solving the critical, and most of all, confirms the strength and reliability of our team, capable and battle-tested, reliability that team to wheels our Snap-on value creation processes safety, quality, customer connection, innovation and rapid continuous improvement, also overcome challenges and drive the corporation higher. And we expect that our decisive advantages, those decisive advantages and opportunities and approach and then people will offer a continuing upward trajectory even beyond these levels throughout the remainder of this year and on into 2024.

Now before I turn the call over to the operator, I want to speak directly to our associates and franchisees, the Snap-on team. I know many of you are listening. These results do represent new heights. But more than that there are ringing testimony to your unwavering focus on moving our enterprise forward. We have extraordinary achievements, hard one, yeah, my congratulations for the capability you demonstrate every day, you have my admiration, and for the unshakable confidence you hold in our path forward, you have my thanks.

Operator?

Operator

[Operator Instructions] At this time, we will take our first question, which will come from Scott Stember with ROTH MKM. Please go ahead.

Scott Stember
Analyst at Roth Mkm

Good morning, and thanks for taking my questions. Nick, you talked about in tools that there was, I guess, it sounded like your ability to meet demand in certain areas was not met, because of production. Can you maybe talk about that and maybe tie that into the decline that you talked about in power tools?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Sure. Sure. Look, I think they're -- some are related, but here's the thing. I think we started I probably said 12 times in this pitch. We think the market is robust, so you're not seeing in the market in those numbers. The situation simply here is rooted in hand tools and tool storage primarily, where generally the mix of products we got exceeded our capacity. We expected a certain mix we got a different mix, and part of that was the people saying, well, Power Tools are going to launch in the future new products, and therefore Power Tools is not so popular and was down in the quarter, anticipating those power tools. And so we've bumped up against capacity, particularly around the more customized models which are more difficult to build and and more difficult to turn out. So that's pretty much what it was.

I mean, fundamentally, if you look at -- if you look at power tools -- I mean, tools in the quarter, hand tools, biggest ever, biggest ever. And you look at tool storage, not only does the tool storage factory have to supply some and handled some of these but tool storage not only does the tool storage factory have to supply the tools group, but when you see the accelerations associated with the critical industries, they have boxes as well and they were expanded. So, it put a lot of pressure on those factories, so we couldn't able -- we weren't able to follow the market, but we had anticipated expansion. Those expansions are starting to be ready now.

So the hand tools plant in Milwaukee, we have about two-thirds of the expansion will be ready this month, and in the fourth quarter the rest of it will be ready. The Elizabethton tool storage -- that is not tool storage, but the hand tool plant at Elizabethton and we will have its expansion in the end of the third quarter and the fourth quarter expanding space and the expansion in our tool storage business is starting to get in places sort of the end of this month. So we're expanding the capacity to just that in this quarter the mix of the products pretty much somewhat reflective of power tools being down and therefore filling that in with customized products bumped up against demand.

Scott Stember
Analyst at Roth Mkm

Got it. Okay. And as far as sell into the van sell-through, it sounds as if probably --

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

It was pretty good. It was above our numbers like it has been for a couple of periods. We like to say that over time, that's all going to even out, but in this quarter the sell-through is -- sell-off the van, we say, was better.

Scott Stember
Analyst at Roth Mkm

Okay. And you would expect that to balance out as your supplies?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

[Speech Overlap] It always balances out. A quarter doesn't mean that much in that situation, but what I'm trying to say is that we still think the demand is pretty strong. You see that when you talked to franchisees and customers themselves and the whole idea, Scott, is big-ticket items are an indication of confidence usually in this market. I mean, I suppose it isn't, for sure, but generally in our history, when we've seen big-ticket items sell and they did, originations were up and tool storage had I think it's one of its best quarters ever if you put the industrial and tools together, that indicates that customers are willing to enter into those longer payback items and we also saw a nice range of diagnostics numbers this quarter. So those big ticket items really look good, positive sell-through and so that indicates because the technicians are willing to enter into those longer payback items and that's as they think at least that the market is good.

Scott Stember
Analyst at Roth Mkm

And just to be clear. Sales off the van are stronger right now than into the channel?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Yes.

Scott Stember
Analyst at Roth Mkm

Got it. All right. That's all I have for now. Thank you.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Okay.

Operator

Our next question will come from Christopher Glynn with Oppenheimer. Please go ahead with your question.

Christopher Glynn
Analyst at Oppenheimer

Yeah. Thanks. Good morning. I had a question on the gross margin, which was very strong. You mentioned supply chain clearing. Is that more or less recovered now or it is the supply chain trend?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Not completely, but more or less. It is -- every time I have a review somebody brings up something that says they got some spot buy still coming through. But in general, it's like I said the skies are clear and we're going to get a little more benefit, but most of it is out now. Our big problem was of course everybody saw the commodity prices go up and freight prices go up, but the big problem for a company like us is we have a spot pricing in a lot of situations which we're paying two or three times sometimes, what the original price was. And so, that ends up going in to inventory as Chris, just think about it, if you're having trouble getting stuff, you tend to overbuy it sometimes, because you want to have it in stock because you want to deliver as the first priority and so you get yourself in that situation and so you're seeing that clear. And so what happens in that situation, the advances in new value products and the RCI we've been doing all this time starts to shine through.

Christopher Glynn
Analyst at Oppenheimer

Great. Thanks for that. And given the expansion at SOT over the past few years in your bandwidth capacity to sell, you've I think grown your actively serviced technicians. I'm wondering does that reopen the gate to add franchisees and where franchisee was US franchisee count, is that pretty stable, as I understand it to be?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Yeah, it's pretty stable. We're down a few franchisees this quarter but not many. It's not a factor for government work, Chris. But we're not -- we're probably not going to add people. We believe that our franchisees sell more, because we tell them, you are guys, and if we do well, so will you. And so we believe that subdividing their opportunity probably isn't the best alternative.

Now, we think we have the world covered, we have what 3,400 franchisees around the country. So we think we have most of the places covered. I suppose is the odd place that we might find that we'd add one or two, but really that's not going to be a program for us. Our way up is to get the guys to be more aggressive and in this instance to be able to deliver better. We need to -- we're expanding our capacity. So that should release some of the problem, but it's a happy problem actually that people saying we're waiting for your tool storage products.

Christopher Glynn
Analyst at Oppenheimer

Yeah. And is our franchisee turnover still stable?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Yeah, still about the same, about the same. It's about -- I think it was about 10% and you'd say, Chris, what 5% of that is retirements, you'd say 5% is guys of pretty much every year you'll get that. And so, 10% is pretty stable, it had been higher at sometimes, but now last few -- last so multiple quarters it's been stable about that number.

Christopher Glynn
Analyst at Oppenheimer

Great. Thanks.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Sure.

Operator

And our next question will come from David MacGregor with Longbow Research. Please go ahead.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Hello?

Operator

David MacGregor, your line is open.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Come in, David MacGregor.

David MacGregor
Analyst at Longbow Research

Here we go.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Okay.

David MacGregor
Analyst at Longbow Research

My mic was on mute. Good morning, everyone.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Good morning.

David MacGregor
Analyst at Longbow Research

I guess, I want to -- maybe a question for Aldo, but obviously some huge incremental margins in both Snap-on Tools and then C&I and you referenced the raw material benefits. So, I mean, we were expecting to report good margins, but these were certainly above what we were anticipating. How much of this price cost carries forward into 3Q and 4Q? Can you just talk about kind of the trajectory on?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Look, I could let Aldo. Okay, Aldo also agrees, okay, you can answer the question, Aldo, go ahead.

Aldo J. Pagliari
Senior Vice President - Finance and Chief Financial Officer at Snap-on

No. I think, David, I think most of the pricing actions welcome a lot of incurred in the rearview mirror. So what you have now as Nick has mentioned already, when you attenuate the incremental cost of spot buys, they're not gone completely, but they're greatly reduced. And steel, different grades of steel at different prices particularly cold-rolled steel, which is used in our tool storage products has come down. And we're able to hold on to the price that we said before and therefore the benefit of material cost reductions accrued to the margin. So that's what you're seeing, and yeah, I think that over a brand like Snap-on and the power of our approach to the market and the demand and Nick described it's out there. I expect that we'll be able to retain these types of margin performances as we move forward. Nothing is guaranteed of course.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

David, I think -- I was going to say, I was watching a show last night and somebody said on the show, it was a movie and said, electronics prices only go down. Snap-on prices only go up. We don't drop them -- we don't drop our prices. I mean it's because you got -- you got all the promotions and everything. It's hard to put your finger on it, but generally, I don't see us surrendering that too easily.

David MacGregor
Analyst at Longbow Research

Can I just ask how much of that margin benefit that incremental margin was a result of the capacity constraints forcing the mix towards more customized tools? Because, that sounds like that is a [Speech Overlap]?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

I don't know. It could be some of that in there. Certainly that -- the big factor though is, there could be some of that, you're probably right, just some of that. But the big factor I think is the improvements in the face of the idea of no more spot buys, no more of those huge spot buys. So you're seeing that. Actually, we've been making improvements better than we have been showing for some time, because of the material costs. And so what you see that is abating. So you're seeing a lot of that. So basically, I don't know where I put it on the foot of more customized products.

We did sell a lot of customized products, so that works, but we don't necessarily want to back off that. So when you do have capacity constraints, you do tend to go to that. But on the other hand, when we got capacity constraints you just spend a little more money, you're looking at the SG&A and stuff like that. SG&A is up a little bit and it takes you a little bit to manage through that. So we got some goes-ins and goes-out there, but there is a factor, but the big basket is RCI.

David MacGregor
Analyst at Longbow Research

So let me just ask you about the organic growth in Snap-on Tools because you report what percent organic growth when you were talking about the Snap-on Tools gross margin just say volume increases and price gains as drivers. So how do we reconcile the volume increases in price gains that you referenced in the gross margin story with 1% organic growth and essentially flat in US? Do we just to take-away from that the gross margins were essentially all cost-reduction as opposed to revenue growth?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Well, look, I mean, some of this can be plant-to-plant and production line to production line. But there you can say in aggregate, that's probably true. That's probably true. You don't get much wins in your sales from that kind of increase. It's not zero though, we don't agree and so you get some of that and you had some international businesses that came back in the situation. So we had some things happen in that situation. But that's got to be the case, right? You didn't get that much volume.

David MacGregor
Analyst at Longbow Research

Last question from me, because we are getting to the top of the hour here, but what's the trend in the total number of active stops across the Snap-on system in the US?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Active stocks meaning what? Stops. I mean, the number of actual customer locations? I know you track that. So I'm just wondering what's the trend there as far the total number of stops? It's -- I don't have that number right here, but my feeling is it's moving upwards. But we don't really count the stops so much as we count the technicians and the technicians are growing. So we're getting more technicians.

David MacGregor
Analyst at Longbow Research

Great. Thanks very much. Appreciate you taking the questions.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Yeah.

Operator

Our next question will come from Luke Junk with Baird. Please go ahead with your question.

Luke Junk
Analyst at Robert W. Baird

Good morning. Thank you for taking the questions. Nick, Aldo, good to talk. Nick, the first question, I'm just wondering the capacity constraints you ran into the Tools Group this quarter, how that might play out in the near-term versus the mix of business that you would expect in the third quarter? And what would typically be a little bit of a seasonal decline sequentially and if I listen to the cadence in terms of things coming online either end of this month or into the early part of the fourth quarter, it sounds like you think you'll be in a better position in the fourth quarter overall from a supply chain standpoint. Am I hearing it right, Nick?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Sure. We think that -- we think, of course, as I've said it probably on every one of these calls in the second quarter that the third quarter is always kind of squirrelly, because you've got the franchisee conference and you got vacations, which if franchisees take long vacations that can affect that a little bit or if they take short vacations also can affect that, so you have that in place. What the Snap-on franchisee conference occurs, now we might be seeing some -- a little bit of anticipation for that as we did in the power tools. Certainly, power tool is not going to be affected by capacity. I don't think. So that's not going to be -- those new launches shouldn't be affected by capacity. And the capacity is coming online and so we'll see how efficacious that is. We tend to be pretty good in putting these things in place. But I think you'd be right that the fourth quarter would be -- will be hitting more cylinders.

Luke Junk
Analyst at Robert W. Baird

And then for my follow-up, just hoping you could comment on the trends that you saw on C&I as you mentioned you're briefly in Asia, you highlighted the weakness that you saw in Japan, hoping you could just expand on your more broadly in Asia-Pacific excluding?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Yeah. Actually, the European business was up in RS&I. And interestingly, the UK and the Tools Group came off of probably off was flat on its back last year, I think so came back some. But the C&I business was kind of a little bit up-and-down in Europe. And so you -- one of the things that was positive was critical industries. So the critical industries in C&I, boy, volumes and margins new capacity in place smoking. But the other businesses up-and-down. European handtool-based business and a number of different environments like the Nordics and so on probably affected by concerns over the war and so on. That is a little bit up-and-down and not very robust. And I don't know where that's going to tell you the true. Your guess is as good as mine. I think we're well-positioned, but I do think there are macros there that are hard to predict.

In Asia-Pacific, boy, it's hard to find too many areas that aren't. Maybe India I would say it's doing well. But generally, a lot of areas seem to be having trouble creating the recovery from COVID for another reasons. China I think it's well-documented really talks about China. We're holding our own in China but Japan the currencies make the Yen is pretty weak versus the US dollar and has been for a while and it's weakened recently versus the RMB.

So products in to Japan are not so competitive in some cases, so that weakens that and the market itself is down somewhat. So you're seeing those kinds of things play out. I think Asia will start to work its way out because I don't think it has a long-term problem, like the war or like some concerns over hydrocarbon or where they're going to get their fuel our energy. So I think that fixes itself more quickly than Europe. I think Europe I'm not sure where it's going.

Now, the auto repair business in Europe in terms of the repair shop owners and managers, it's pretty good. Particularly, couple of collisions. The industrial business, pretty good. The critical industries business but the basic up-and-down of the street business in our tools business, kind of.

Luke Junk
Analyst at Robert W. Baird

Okay. I'll leave it there. Thanks, Nick.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Sure.

Operator

And our next question will come from Gary Prestopino with Barrington Research. Please go ahead with your question.

Gary Prestopino
Analyst at Barrington Research

Hey. Good morning, everyone.

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Good morning, Gary.

Gary Prestopino
Analyst at Barrington Research

Nick, I know we've talked about this ad nauseam, but I'm really -- I'm a little bit confused here about what's going on in Tools Group. Could you maybe just talk about the product segments where you had these capacity constraints? I think you mentioned tools storage, but what other products where you having or segments where you're having issues with capacities?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Hand tools.

Gary Prestopino
Analyst at Barrington Research

Okay. So hand tools and?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Gary, hand tools is at an all-time high. And some particular products are at an over all-time high. Like certain conversions of stocks. And so when you got those stock at sometimes your promotion is ready to go on a particular array of sockets it's kind of a new package that will address a certain promise. And you just don't have the capacity for, say, half of the package. And so that's what happened to us in this situation.

So it's basically, those guys bumping up against it and then over-the-top in tool storage, the industrial business starting to expand its capacity and being able to source more of other products from other people and so on and break basically the industrial business have been bound up in a kind of Gordian knot of shipments. I talked about it many times in the quarter, they cut that Gordian knot this quarter and started to ship more and that created more demand on the tool storage in handful plants as well.

Gary Prestopino
Analyst at Barrington Research

Okay. And then as we work through the year, you're bringing on capacity and this should alleviate as we work through that?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Sure, yes. I mean, we've been saying this for a long time. It's just the particular ordering this ordering pattern in this quarter kind of bump this up against it quicker than we thought. That's simply it is.

Gary Prestopino
Analyst at Barrington Research

Were the hand tools typical run of the mill hand tools or were they more like you said customized? I'm just trying to understand it?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

No, they were not so much the standards standard. But there's a lot of lower run. I mean, by I mean shorter production run hand tools in these kinds of mixes. And when we get into them, they eat up a lot of capacity. You see what I mean because you got to stop and start two machines and so on. So it's not a linear thing necessarily. If it was just standard standard products we probably could have shipped out inventory if we needed to. But these other products make it difficult. [Speech Overlap] But we saw this comment, it was just this particular one with the policy or the idea that people weren't buying as many power tools, because they're waiting for the new stuff. Kind of shifted the mix toward these even more towards hand tools and power tools. I mean tool storage.

Gary Prestopino
Analyst at Barrington Research

Okay. Just wanted to understand what's going on there. And then, over time, as things have evolved here, could you maybe -- do you have any numbers or metrics you can circle around? What percentage of what you're doing in the tools or even across the whole company is going into collision repair versus mechanical repair?

Nicholas T. Pinchuk
Chairman and Chief Executive Officer at Snap-on

Well, let's put it this way. I would say collision repair is about -- let me think about this equipment, the undercar business is about one-third of RS&I. And I would say about maybe 20% to a quarter of that is collision repair. That kind of ballpark and growing though. The equipment has been growing double-digits for some time, it was up double-digits again and its margins were up nicely again.

Gary Prestopino
Analyst at Barrington Research

Okay. Thank you.

Operator

This concludes our question-and-answer session. I'd like to turn the conference back over to Sara Verbsky for any closing remarks.

Sara M. Verbsky
Vice President - Investor Relations at Snap-on

Thank you all for joining us today. A replay of this call will be available shortly at snapon.com. As always, we appreciate your interest in Snap-on. Good day.

Operator

[Operator Closing Remarks]

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