Dave Mosley
Chief Executive Officer at Seagate Technology
Thank you, Shanye, and welcome, everyone. Before I discuss our financial results, I want to acknowledge the situation taking place in the Middle East. Our thoughts are with all of the people in the region, including our Seagate team members, their families and loved ones. Moving on to our September quarter results. Revenue came in at $1.45 billion with non-GAAP loss per share of $0.22. Consistent with our recent public commentary, we experienced softer than anticipated demand in the legacy markets, while the ongoing cloud inventory correction and weak economic trends in China continued to restrain near-term demand for hard drives. Looking ahead, we expect the pace of economic recovery in China to be uneven. However, we are encouraged by the positive progress of US cloud inventory consumption.
Importantly, we continue to demonstrate financial discipline and strong execution on the priorities we outlined at the onset of this down cycle, namely to drive cash generation, strengthen our balance sheet and position the company for enhanced profitability as the markets recover. We also continued to hit all key HAMR product development milestones, demonstrating our ability to drive significant aerial density gains with this technology. These gains translate into lower storage costs on a per bit basis, enabling Seagate to offer a compelling TCO proposition for our customers while enhancing our future profitability. Qualification and revenue ramp plans for our 30-plus terabyte products remain fully on track with high volume ramp starting early [Technical Issues] is a competitive differentiator and increasingly important in light of the green shoots that we're starting to see with respect to cloud demand trends.
Within the mass capacity markets, we saw a modest uptick in demand for our high-capacity nearline products among US cloud customers. We project incremental revenue growth from US cloud customers again in the December quarter and are encouraged by constructive customer dialogue regarding our transition to a build-to-order model, making us more confident on demand fundamentals entering calendar 2024. Additionally, industry analysis of cloud customer behavior suggests that their cost-optimization efforts are nearing a conclusion, while enterprises continue migrating new workloads to the cloud. These include both core IT workloads as well as AI-specific workloads. In addition to cost optimization efforts, spending priorities for CSPs have temporarily shifted towards AI-related infrastructure, which have further slowed the pace of demand recovery for mass capacity storage.
While AI-related spending remains a near-term priority, several cloud customers have indicated that investments in traditional servers and other IT hardware will resume in the coming quarters. All of these trends bode well for HDD demand recovery in both the cloud and enterprise OEM markets. These same markets in China are lagging these early positive signals due to the regional economic conditions that I mentioned earlier. However, video and image applications were a notable exception, reflecting demand both within China and globally. Public and private investments in smart city and smart security projects have been key demand drivers for the VIA market. While we believe these underlying demand trends remain intact over the long term, the severe slowdown in China's property sector and broader global macro uncertainties are likely to temper demand over the next couple of quarters.
Near-term conditions aside, we are optimistic about the VIA market given the increasing use of AI and deep data analytics that enhance the effectiveness of VIA's systems. These systems are evolving from basic monitoring tools to more fulsome solutions incorporating advances, like high-definition AI cameras that offer more valuable insights and lead to longer data retention rates. These data-intensive solutions are well suited for hard disk storage in terms of cost, capacity and performance. Looking back across our 45-year history, cost-effective, high-capacity storage has been vital to the enterprise's ability to harness the benefits of every generational technology mega trend that we have experienced. From personal computing to the Internet, mobile, the big data to the ongoing migration to the cloud, we anticipate the same will be true with the rise of AI and generative AI applications, which contributes to our long-term view for a return to healthy exabyte growth.
Seagate's mass capacity storage portfolio sets us up strongly with this growth backdrop. Last week, we announced our latest high-capacity nearline product boasting 2.4 terabytes per disc and leveraging our proven 10-disc platform to deliver capacity starting at 24 terabytes. We continue to offer customers the flexibility to deploy these drives as a conventional CMR drive or is a shingled SMR configuration based on their specific capacity and architectural needs. We are engaging with a number of cloud and enterprise customers on qualification and expect volume shipments to begin in the first half of calendar 2024. We also expect to begin aggressively ramping 3 terabyte per disk products based on HAMR technology in early calendar 2024. These drives deliver capacity starting at 30 terabytes and offer customers the same flexibility to adopt either CMR or SMR configurations to further boost aerial density into the mid-30 terabyte range.
Initial customer qualifications are progressing very well, and we continue to hit our reliability and yield metrics. We are getting extremely positive customer feedback, and we are broadening the number of customer qualifications as planned. We've been very thoughtful in building our product road map to stage HAMR technology, leveraging existing product design and process commonality where possible. For example, virtually all of the capital invested for the 20-plus terabyte PMR drives is compatible with HAMR products. The 30-plus terabyte HAMR drives utilize many of the same components in electronics as our 20-plus terabyte products. They represent the fourth generation product using our 10 disk platform and the seventh generation that leverages glass substrates. These actions improve capital efficiency, reduce manufacturing complexity ensure reliability and hasten time to market.
While many aspects of our product design are evolutionary in nature, HAMR revolutionizes aerial density advancements through years of persistent research and development investment, innumerable design iterations and optimization cycles across all elements of the drive from mechanical and electrical designs to wafer processing and firmware, we have now reached the appropriate balance between aerial density gains cost optimization and reliability to launch HAMR in volume. Our execution and cycles of learning have enabled us to continue strengthening our portfolio, and we expect to launch products yielding 4 terabytes per disc in less than two years' time, significantly differentiating Seagate and addressing the full spectrum of mass capacity demand. Architecturally speaking, in today's data-driven business economy, mass capacity storage is a crucial tier.
The HDD areal density advancements that we are delivering affirm and sustain the existing TCO advantages relative to NAND for mass capacity storage. Simply put, we offer customers mass data storage at less than one-fifth the cost of comparable NAND solutions on a per bit basis. We don't foresee that value gap closing over the next decade relative to data center architectures. In addition to optimizing costs, customers are intensely focused on conserving data center power and floor space. Customers can realize benefits across each of these objectives by upgrading their existing installed base of HDDs to higher-capacity drives. The 30-plus terabyte HAMR drives currently in qualification are more than two times the capacity compared to the average installed base across large data centers.
This HAMR-based upgrade would more than double their existing storage cost and saving or offer a 50% reduction in operating costs for the same storage capacity using about half the power and floor space. These are compelling savings for customers and offer valuable optionality to best monetize their storage assets or reallocate floor space and power budgets for other uses or even defer new data center build-outs to maximize their capital dollars. As we deliver these benefits to our customers, we are also focused on capturing the value of our product portfolio.
As noted on our last call, we are continuing efforts to adjust price commensurate with that value, which ensures both a healthy industry supply chain and offers customers the opportunity for improved TCO over the long-term. We have already seen some benefit from this strategy, which we anticipate will take a few quarters to implement more broadly across the end markets we serve.
I'll now hand the call over to Gianluca for further details on the September quarter results and share our outlook.