George Kurian
Chief Executive Officer and Director at NetApp
Thanks, Kris. Good afternoon, everyone. Thank you for joining us today.
Q2 improved on our solid start to FY'24 in what continues to be a challenging macroeconomic environment. We delivered revenue above the midpoint of guidance while our operational discipline yielded company all-time highs for gross margin, operating margin, and EPS. We remain relentlessly focused on managing the elements within our control while driving better performance in our storage business and building a more focused approach to our Public Cloud business. We are seeing positive results from these actions, with increased profitability and a stronger position for delivering long-term growth.
In Q2, we held our INSIGHT User Conference where I witnessed the tangible excitement for the silo-free innovation our unified data storage provides. It was invigorating to be with the thousands of attendees and hear stories of the extraordinary outcomes NetApp delivers for our customers. NetApp is at the forefront of the evolution of the storage industry, helping our customers turn disruption into opportunity with intelligent data infrastructure. Today's organizations need storage infrastructure that harnesses the power of public and hybrid clouds while keeping data secure and protected from ransomware attacks. They need infrastructure that supports dynamic workloads like AI, cloud-native, and open-source applications, and they need infrastructure that helps to create more sustainable data centers.
Only NetApp delivers an entire architecture of unified data storage solutions based on one operating system, ONTAP, that supports any application, any data type, and spans on-premises and multiple cloud environments. This comprehensive architecture delivers unparalleled simplicity of management, simplicity of deployment, and consistency of automation, all unified by common APIs and a single control plane. We further elevate the customer experience with our BlueXP sustainability dashboard and NetApp Advance, a common set of programs and guarantees that include Storage Lifecycle Program which removes the burden of upgrade cycles, as well as storage efficiency, ransomware recovery, and data availability guarantees.
Intelligent data infrastructure combines unified data storage, integrated data services, and intelligent operations, so customers can operate with seamless flexibility to deploy new applications, unify their data for AI, and simplify data protection in a world of limited IT resources, rapid data growth, and increased cybersecurity threats.
Looking at the results of the quarter, momentum from new products and the go-to-market changes we made at the start of the year drove 10% quarter-over-quarter growth in Hybrid Cloud segment revenue to $1.4 billion. Our all-flash array business benefited from growth of the AFF C-series, increasing 14% from Q1 to an annualized revenue run rate of $3.2 billion. The AFF C-series all-flash array continues to exceed our expectations, delivering new-to-NetApp customers and numerous wins over the competition.
In the quarter, we successfully competed against an all-flash competitor with C-series to win a $16 million deal at an Infrastructure-as-a-Service company. The customer was looking for new storage to host a broad variety of critical applications. Our ease of management for large storage environments, unique data resilience, common toolkit across all our storage systems, and the right price performance ratio secured our win, despite the competitor's attempt to use price once they realized their value proposition was insufficient. ONTAP One, our all-in-one software license that gives customers access to the industry's most comprehensive data management suite, has laid the groundwork for future tech refresh and expansion opportunities.
Building on the success of the C-series, we introduced block-optimized and AI-ready versions. The ASA C-series family is a solution tailored to deliver high-performance and guaranteed high availability storage for critical applications, databases, and VMware infrastructure, coupled with capacity flash to make enterprise-grade block storage more affordable and sustainable than ever. We added the AFF C-series to the ONTAP AI architecture, lowering the overall cost of entry to scalable AI without sacrificing performance.
Keystone, our Storage-as-a-Service offering, is also growing rapidly. In Q2, we added performance and availability guarantees to Keystone, expanding on the existing sustainability and storage efficiency guarantees, creating a comprehensive program to keep storage operations running optimally. We also announced NetApp Storage on Equinix Metal, powered by Keystone, providing customers with a single subscription to a full stack of compute, networking, and storage infrastructure with low-latency interconnection to all major public clouds.
Turning to Public Cloud. As we said last quarter, our priority is growing first party cloud storage services. We aligned our cloud sales specialists to our hyperscaler partners' go-to-market structures at the start of the fiscal year and are seeing new customer additions and growth in those services. However, that growth has been masked by weakness in subscription services, which have declined to 23% of Public Cloud ARR.
During the quarter, we engaged in a strategic review to sharpen the focus of our cloud portfolio. As a result, we will continue to prioritize cloud storage offerings delivered through the hyperscalers, while refocusing some services, such as Cloud Insights and Instaclustr, to complement and extend our hybrid cloud storage offerings, creating greater differentiation and additional value for customers. We will integrate other services that are sold as standalone subscriptions today, such as data protection, into the core functionality of Cloud Volumes. We will also carefully manage the transition of cloud storage subscription services to align to customer preference for consumption offerings. And we have decided to exit the SaaS backup and virtual desktop services.
We anticipate ARR headwinds of approximately $55 million from exited services and unrenewed subscriptions in the second half of FY'24. Growth in first party and marketplace services are expected to partially offset this decline, positioning us to enter FY'25 with a more focused and much healthier business from which to grow.
Now to the results of the quarter. Public Cloud segment revenue in Q2 was $154 million, flat from Q1 and up 8% year-over-year. Our first party and marketplace offerings are highly differentiated and are tightly aligned with customers' buying preferences. These services grew over 30% from Q2 a year ago. We continue to see customer expansion and deepening partnerships, as well as increases in customer count, capacity, revenue and ARR in this part of the portfolio.
In Q2, we extended our partnership with Google with the introduction of Google Cloud NetApp Volumes. Now, we are not only the only vendor to have a natively integrated storage service in the public cloud, but we are natively integrated into all three of the leading hyperscale vendors. And we are not standing still with this advantage. Just two months after introducing the GCNV service, we announced the availability of a new lower-cost tier of Google Cloud NetApp Volumes, expanding the offering to address a greater range of workloads. These partnerships uniquely position and enable us to participate in the innovation and adoption of AI services in the public cloud. As examples, during Q2, we announced support for Google Cloud's Vertex AI with Google Cloud NetApp Volumes, as well as cross-protocol, hybrid cloud AI pipelines on Amazon FSx for NetApp ONTAP with support for SageMaker Studio notebooks.
Our position with the hyperscalers also enables us to displace legacy on-premises competitors as customers migrate workloads to the cloud. A US-based medical equipment company chose FSx for NetApp ONTAP to replace a competitor's SAN systems when they moved their database workloads to the cloud. This is the customer's first engagement with NetApp. Following a successful initial deployment, they are evaluating FSxN for workload consolidation and disaster recovery.
Looking forward, our focus is clear and is delivering results. We expect the momentum we saw in Q2 to continue through FY'24, despite continued softness in the demand environment due to the challenging macro. Customers value our modern approach to hybrid, multicloud infrastructure and data management which enables IT organizations to leverage data across their entire estate simply, securely, and sustainably. With recent innovations that enable us to address a broader set of markets more efficiently, I am confident that we are well positioned to deliver positive outcomes for customers and stockholders.
I'll now turn the call over to Mike.