#1 - Five9 (NASDAQ:FIVN)
If you’re like many people who have yelled into a phone “Representative,” Five9 Inc. (NASDAQ: FIVN) is a name to consider. The company is the leader in cloud contact center software. A contact center is the digital age’s equivalent of a call center. It handles customer inquiries across multiple channels, including social media, emails, phone, and online chats. According to Grand View Research, call and contact centers are expected to grow at a compound annual growth rate (CAGR) of 9.1% between 2024 and 2030.
As you might expect, AI, particularly Generative AI, plays a significant role in the evolution of contact centers. This is another area where Five9 is leading the way. This leadership shows up in the company’s fundamentals. Both new and annual recurring revenue (ARR) continue to increase sequentially and year over year.
That said, Five9 has been posting negative earnings as it invests heavily in AI. However, analysts see the company turning profitable in the next 12 months. The Five9 analyst ratings on MarketBeat give the stock a consensus Moderate Buy rating with an $84.88 price target, suggesting a 73% upside for FIVN stock.
About Five9
Five9, Inc, together with its subsidiaries, provides intelligent cloud software for contact centers in the United States, India, and internationally. It offers a virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions.
Read More - Current Price
- $38.32
- Consensus Rating
- Moderate Buy
- Ratings Breakdown
- 14 Buy Ratings, 5 Hold Ratings, 0 Sell Ratings.
- Consensus Price Target
- $59.22 (54.5% Upside)
