BigCommerce is a leading provider of e-commerce software-as-a-service (SaaS) solutions designed to help businesses set up, manage and scale online stores. The company’s platform offers a range of built-in features including website design templates, catalog management, payment processing integrations and search engine optimization tools. Merchants can also leverage BigCommerce’s application programming interfaces (APIs) and app marketplace to extend functionality, integrate with third-party systems and automate workflows.
Founded in 2009 by Eddie Machaalani and Mitchell Harper, BigCommerce is headquartered in Austin, Texas, and serves a diverse customer base spanning small- to medium-sized enterprises through to large, blue-chip brands. The platform supports both business-to-consumer (B2C) and business-to-business (B2B) commerce, offering enterprise-grade capabilities such as customer segmentation, volume-based pricing and custom quoting. In recent years, the company has expanded its global footprint, supporting merchants in North America, Europe and the Asia-Pacific region.
BigCommerce’s ecosystem includes integrations with major marketplaces and social-commerce channels, enabling sellers to list products on Amazon, eBay, Facebook and Instagram directly from the BigCommerce dashboard. The company also partners with leading logistics, tax and compliance providers to help merchants streamline order fulfillment, tax calculation and multijurisdictional compliance. This interconnected infrastructure is designed to reduce technology sprawl and provide merchants with a single source of truth for their online operations.
Under the leadership of CEO Brent Bellm, who assumed the role in 2020, BigCommerce has pursued both organic innovation and strategic partnerships to broaden its product offerings. Bellm’s tenure has focused on enhancing platform performance, expanding the partner network and deepening the company’s enterprise capabilities. Today, BigCommerce continues to compete in a rapidly evolving e-commerce landscape by balancing ease of use for smaller merchants with the scalability and customization demands of larger brands.
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