Vacasa, Inc. is a technology-driven vacation rental management company that offers end-to-end services to homeowners and travelers. Through its proprietary platform, Vacasa handles every aspect of short-term rental property operations, including marketing, booking, dynamic pricing, housekeeping, maintenance and guest support. The company’s scalable software integrates real-time market data and demand forecasts to optimize nightly rates and occupancy, helping homeowners maximize revenue while ensuring a seamless guest experience.
Vacasa’s service suite encompasses professional photography, listing creation and distribution across major online travel agencies, branded direct-booking channels, and corporate travel networks. The company also provides comprehensive housekeeping and maintenance coordination through its in-house teams and vetted local partners. By centralizing these functions, Vacasa ensures consistent quality control and service standards that enhance guest satisfaction and protect homeowner investments.
Founded in 2009 and headquartered in Portland, Oregon, Vacasa has expanded its footprint across North America, Central America, South America and parts of Europe. The company’s global network of managed properties spans urban, coastal and mountain destinations, ranging from single-family vacation homes to high-end resort condominiums. Vacasa’s multilingual customer support centers operate around the clock, accommodating international travelers and providing localized assistance for homeowners in diverse markets.
Over the years, Vacasa has evolved under the leadership of co-founder and CEO Matt Roberts, who has steered the company’s rapid growth and technological innovation. The senior management team combines expertise in real estate, revenue management and hospitality operations, reinforcing Vacasa’s position as a leading vacation rental operator. By leveraging data analytics, machine learning and a vertically integrated service model, Vacasa continues to shape the future of short-term rental management and deliver value for both homeowners and guests.
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