Everest Group (NYSE:EG) is a global research and consulting firm specializing in strategic advisory, market intelligence, and data-driven analysis for business process, information technology, and emerging technology services. The company provides insights and benchmarks that help enterprises and service providers optimize digital transformation initiatives, sourcing strategies, and operational performance. Through its proprietary research frameworks and data analytics, Everest Group delivers actionable guidance on areas such as automation, cloud migration, customer experience, and supply chain resilience.
With offerings that span advisory engagements, managed services research, and consulting projects, Everest Group serves multiple industry verticals, including banking and financial services, healthcare, manufacturing, telecommunications, and retail. Its research reports, interactive webinars, and roundtable events address critical topics such as robotic process automation, artificial intelligence, analytics, and governance models. The firm’s consulting teams support clients in vendor selection, contract negotiation, performance benchmarking, and organizational change management to drive measurable value from complex service delivery models.
Founded in 1991 by industry analyst Peter Bendor-Samuel, Everest Group was established to meet the growing demand for independent, data-driven insights into the global services marketplace. Headquartered in Dallas, the firm has since expanded its footprint with offices and analysts located across North America, Europe, and Asia Pacific. Over the years, Everest Group has gained recognition for its rigorous research methodologies and its PEAK Matrix® assessments, which benchmark service providers on innovation, capabilities, and market impact.
Serving a diverse clientele of Fortune 1000 enterprises, service providers, and private equity firms, Everest Group leverages its global delivery capabilities and local market expertise to advise organizations on strategic growth, operational excellence, and digital transformation. The firm’s leadership team combines industry veterans with deep domain knowledge and hands-on experience across technology, operations, and corporate strategy, reinforcing its reputation as a trusted advisor in the evolving business services landscape.
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