ServiceNow (NOW) Financials

$800.18 +14.51 (+1.85%)

As of 03:58 PM Eastern

Annual Income Statements for ServiceNow

This table shows ServiceNow's income and expenses over time, based on annual financial data. All values are USD millions unless otherwise specified.

Metric	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Net Income / (Loss) Attributable to Common Shareholders	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Consolidated Net Income / (Loss)	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Net Income / (Loss) Continuing Operations	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Total Pre-Tax Income	-193	-410	-113	-39	67	150	249	399	1,008	1,738
Total Operating Income	-166	-382	-64	-42	42	199	257	355	762	1,364
Total Gross Profit	676	992	1,419	1,986	2,664	3,532	4,543	5,672	7,050	8,697
Total Revenue	1,005	1,391	1,918	2,609	3,460	4,519	5,896	7,245	8,971	10,984
Operating Revenue	1,005	1,391	1,918	2,609	3,460	4,519	5,896	7,245	8,971	10,984
Total Cost of Revenue	329	399	500	623	796	987	1,353	1,573	1,921	2,287
Total Operating Expenses	842	1,374	1,483	2,029	2,622	3,333	4,286	5,317	6,288	7,333
Selling, General & Admin Expense	127	159	211	296	339	454	597	735	863	936
Marketing Expense	498	660	895	1,203	1,534	1,855	2,292	2,814	3,301	3,854
Research & Development Expense	217	285	378	530	749	1,024	1,397	1,768	2,124	2,543
Total Other Income / (Expense), net	-27	-28	-49	3.40	25	-49	-8.00	44	246	374
Interest & Investment Income	-	-	-	-	-	-	20	82	302	419
Other Income / (Expense), net	4.45	5.03	4.38	56	58	-16	-28	-38	-56	-45
Income Tax Expense	5.41	3.83	3.44	-12	-560	31	19	74	-723	313
Basic Earnings per Share	($1.27)	($2.52)	($0.68)	($0.15)	$3.36	$0.61	$1.16	$1.61	$8.48	$6.92
Weighted Average Basic Shares Outstanding	155.71M	164.53M	171.18M	177.85M	186.47M	193.10M	198.09M	201.43M	204.14M	205.83M
Diluted Earnings per Share	($1.27)	($2.52)	($0.68)	($0.15)	$3.18	$0.59	$1.13	$1.60	$8.42	$6.84
Weighted Average Diluted Shares Outstanding	155.71M	164.53M	171.18M	177.85M	197.22M	202.48M	203.17M	203.54M	205.59M	208.42M
Weighted Average Basic & Diluted Shares Outstanding	155.71M	164.53M	171.18M	177.85M	189.80M	196.10M	200M	203M	205M	206M

This table shows ServiceNow's income and expenses over time, based on quarterly financial data. All values are USD millions unless otherwise specified.

Metric	Q3 2022	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024
Net Income / (Loss) Attributable to Common Shareholders	80	150	150	1,044	242	295	347	262	432	384
Consolidated Net Income / (Loss)	80	150	150	1,044	242	295	347	262	432	384
Net Income / (Loss) Continuing Operations	80	150	150	1,044	242	295	347	262	432	384
Total Pre-Tax Income	102	183	188	174	299	347	425	334	516	463
Total Operating Income	91	155	144	117	231	270	332	240	418	374
Total Gross Profit	1,431	1,525	1,658	1,679	1,792	1,921	2,083	2,075	2,213	2,326
Total Revenue	1,831	1,940	2,096	2,150	2,288	2,437	2,603	2,627	2,797	2,957
Operating Revenue	1,831	1,940	2,096	2,150	2,288	2,437	2,603	2,627	2,797	2,957
Total Cost of Revenue	400	415	438	471	496	516	520	552	584	631
Total Operating Expenses	1,340	1,370	1,514	1,562	1,561	1,651	1,751	1,835	1,795	1,952
Selling, General & Admin Expense	187	194	199	209	213	242	222	232	225	257
Marketing Expense	697	722	823	832	799	847	923	960	944	1,027
Research & Development Expense	456	454	492	521	549	562	606	643	626	668
Total Other Income / (Expense), net	11	28	44	57	68	77	93	94	98	89
Interest & Investment Income	26	38	60	74	82	86	101	104	108	106
Other Income / (Expense), net	-15	-10	-16	-17	-14	-9.00	-8.00	-10	-10	-17
Income Tax Expense	22	33	38	-870	57	52	78	72	84	79
Basic Earnings per Share	$0.39	$0.74	$0.74	$5.12	$1.18	$1.44	$1.69	$1.27	$2.09	$1.87
Weighted Average Basic Shares Outstanding	202.05M	201.43M	203.39M	204.02M	204.46M	204.14M	205.11M	205.64M	206.16M	205.83M
Diluted Earnings per Share	$0.39	$0.74	$0.73	$5.08	$1.17	$1.44	$1.67	$1.26	$2.07	$1.84
Weighted Average Diluted Shares Outstanding	203.12M	203.54M	204.26M	205.35M	206.28M	205.59M	207.68M	207.80M	208.55M	208.42M
Weighted Average Basic & Diluted Shares Outstanding	404.40M	203M	407.70M	408.30M	205M	205M	205M	206M	206M	206M

This table details how cash moves in and out of ServiceNow's business through operations, investing, and financing, using annual figures. All values are USD millions unless otherwise specified.

Metric	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Net Change in Cash & Equivalents	160	-11	298	-144	209	901	53	-257	429	406
Net Cash From Operating Activities	318	159	643	811	1,236	1,786	2,191	2,723	3,398	4,267
Net Cash From Continuing Operating Activities	318	159	643	811	1,236	1,786	2,191	2,723	3,398	4,267
Net Income / (Loss) Continuing Operations	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Consolidated Net Income / (Loss)	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Depreciation Expense	60	83	114	150	252	336	472	433	562	564
Amortization Expense	104	103	152	196	201	242	294	358	459	550
Non-Cash Adjustments To Reconcile Net Income	258	318	394	399	662	835	1,131	1,401	1,604	1,746
Changes in Operating Assets and Liabilities, net	94	70	99	93	-506	254	64	206	-958	-18
Net Cash From Investing Activities	-232	-108	-884	-347	-725	-1,507	-1,607	-2,583	-2,167	-2,501
Net Cash From Continuing Investing Activities	-232	-108	-884	-347	-725	-1,507	-1,607	-2,583	-2,167	-2,501
Purchase of Property, Plant & Equipment	-87	-106	-151	-224	-265	-419	-392	-550	-694	-852
Acquisitions	-2.85	-53	-65	-62	-80	-120	-785	-91	-282	-153
Purchase of Investments	-723	-519	-1,194	-1,296	-1,596	-2,934	-2,556	-4,205	-4,709	-5,212
Sale and/or Maturity of Investments	582	570	526	1,235	1,193	1,965	2,119	2,245	3,522	3,752
Other Investing Activities, net	-	-	-	-	23	1.00	7.00	18	-4.00	-36
Net Cash From Financing Activities	80	-56	539	-607	-302	597	-506	-344	-803	-1,343
Net Cash From Continuing Financing Activities	80	-56	539	-607	-302	597	-506	-344	-803	-1,343
Repayment of Debt	-0.22	-2.22	-4.92	-431	0.00	-1,628	-61	-94	0.00	0.00
Repurchase of Common Equity	0.00	0.00	-55	-	-	-	0.00	0.00	-538	-696
Payment of Dividends	-	-	-	-	-	-	-	0.00	0.00	-184
Issuance of Common Equity	93	66	137	104	108	146	167	177	194	237
Other Financing Activities, net	-13	-120	-310	-281	-410	597	-612	-427	-459	-700
Effect of Exchange Rate Changes	-6.51	-5.95	-	-	-	25	-25	-53	1.00	-17
Cash Interest Paid	-	-	-	-	0.00	0.00	41	24	23	23
Cash Income Taxes Paid	3.63	4.34	7.90	18	20	39	36	45	127	230

This table details how cash moves in and out of ServiceNow's business through operations, investing, and financing, using quarterly figures. All values are USD millions unless otherwise specified.

Metric	Q3 2022	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024
Net Change in Cash & Equivalents	-416	221	384	-189	-551	785	160	103	-274	417
Net Cash From Operating Activities	265	1,162	902	580	311	1,605	1,341	620	671	1,635
Net Cash From Continuing Operating Activities	265	1,162	902	580	311	1,605	1,341	620	671	1,635
Net Income / (Loss) Continuing Operations	80	150	150	1,044	242	295	347	262	432	384
Consolidated Net Income / (Loss)	80	150	150	1,044	242	295	347	262	432	384
Depreciation Expense	109	118	126	136	146	154	130	136	144	154
Amortization Expense	92	97	106	112	115	126	131	132	140	147
Non-Cash Adjustments To Reconcile Net Income	361	363	381	397	413	413	422	444	426	454
Changes in Operating Assets and Liabilities, net	-377	434	139	-1,109	-605	617	311	-354	-471	496
Net Cash From Investing Activities	-629	-874	-524	-674	-525	-444	-918	-187	-658	-738
Net Cash From Continuing Investing Activities	-629	-874	-524	-674	-525	-444	-918	-187	-658	-738
Purchase of Property, Plant & Equipment	-162	-144	-165	-132	-136	-261	-135	-262	-202	-253
Acquisitions	-	-34	0.00	-	-282	-	-215	144	-41	-41
Purchase of Investments	-1,039	-1,256	-1,252	-1,615	-994	-848	-1,647	-1,101	-1,353	-1,111
Sale and/or Maturity of Investments	569	545	880	1,073	915	654	1,073	1,040	911	728
Other Investing Activities, net	3.00	15	13	-	-28	11	6.00	-8.00	27	-61
Net Cash From Financing Activities	-40	-75	5.00	-94	-333	-381	-259	-321	-292	-471
Net Cash From Continuing Financing Activities	-40	-75	5.00	-94	-333	-381	-259	-321	-292	-471
Repurchase of Common Equity	-	-	0.00	-	-282	-256	-175	-	-225	-296
Other Financing Activities, net	-111	-75	-112	-94	-127	-126	-215	-137	-173	-175
Effect of Exchange Rate Changes	-12	8.00	1.00	-1.00	-4.00	5.00	-4.00	-9.00	5.00	-9.00
Cash Income Taxes Paid	12	12	22	41	40	24	21	91	71	47

This table presents ServiceNow's assets and liabilities at the end of each period, using annual balance sheet data. All values are USD millions unless otherwise specified.

Metric	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Total Assets	1,807	2,034	3,550	3,879	6,022	8,715	10,798	13,299	17,387	20,383
Total Current Assets	1,086	1,343	2,422	2,345	2,827	4,522	5,220	6,654	7,777	9,187
Cash & Equivalents	412	401	726	566	776	1,677	1,728	1,470	1,897	2,304
Short-Term Investments	389	498	1,053	932	915	1,415	1,576	2,810	2,980	3,458
Accounts Receivable	203	323	437	575	835	1,009	1,390	1,725	2,036	2,240
Prepaid Expenses	29	44	96	132	125	192	223	280	403	668
Other Current Assets	52	77	110	140	175	229	303	369	461	517
Plant, Property, & Equipment, net	145	182	245	347	468	660	766	1,053	1,358	1,763
Total Noncurrent Assets	577	510	883	1,187	2,727	3,533	4,812	5,592	8,252	9,433
Long-Term Investments	423	263	391	582	1,013	1,468	1,630	2,117	3,203	4,111
Goodwill	56	83	129	149	157	241	777	824	1,231	1,273
Intangible Assets	43	66	87	101	144	153	287	232	224	209
Noncurrent Deferred & Refundable Income Taxes	-	-	-	21	600	673	692	636	1,508	1,385
Other Noncurrent Operating Assets	55	99	276	335	814	998	1,426	1,783	2,086	2,455
Total Liabilities & Shareholders' Equity	1,807	2,034	3,550	3,879	6,022	8,715	10,798	13,299	17,387	20,383
Total Liabilities	1,240	1,647	2,772	2,768	3,894	5,881	7,103	8,267	9,759	10,774
Total Current Liabilities	732	1,071	2,039	2,013	2,753	3,737	4,949	6,005	7,365	8,358
Accounts Payable	37	38	32	31	53	34	89	274	126	68
Accrued Expenses	101	172	253	330	461	668	850	975	1,365	1,369
Current Deferred Revenue	593	862	1,211	1,652	2,186	2,963	3,836	4,660	5,785	6,819
Other Current Liabilities	-	-	-	-	53	72	82	96	89	102
Total Noncurrent Liabilities	509	575	732	755	1,142	2,144	2,154	2,262	2,394	2,416
Long-Term Debt	475	508	630	662	695	1,640	1,484	1,486	1,488	1,489
Capital Lease Obligations	-	-	-	0.00	383	423	556	650	707	687
Noncurrent Deferred Revenue	11	33	36	-	40	-	63	70	81	95
Other Noncurrent Operating Liabilities	23	34	66	94	23	81	51	56	118	145
Commitments & Contingencies	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Equity & Noncontrolling Interests	567	387	779	1,111	2,128	2,834	3,695	5,032	7,628	9,609
Total Preferred & Common Equity	567	387	779	1,111	2,128	2,834	3,695	5,032	7,628	9,609
Preferred Stock	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Common Equity	567	387	779	1,111	2,128	2,834	3,695	5,032	7,628	9,609
Common Stock	1,141	1,405	1,732	2,094	2,455	2,974	3,665	4,796	6,131	7,402
Retained Earnings	-557	-997	-959	-979	-352	-234	-4.00	338	2,069	3,494
Treasury Stock	-	-	-	-	-	-	-	0.00	-535	-1,219
Accumulated Other Comprehensive Income / (Loss)	-17	-21	5.77	-4.04	25	94	34	-102	-37	-68

This table presents ServiceNow's assets and liabilities at the end of each period, using quarterly balance sheet data. All values are USD millions unless otherwise specified.

Metric	Q3 2022	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024
Total Assets	11,106	13,299	13,614	14,923	15,091	17,387	17,544	18,207	18,434	20,383
Total Current Assets	5,476	6,654	6,734	6,603	6,046	7,777	7,372	8,021	7,696	9,187
Cash & Equivalents	1,248	1,470	1,852	1,663	1,112	1,897	2,056	2,159	1,885	2,304
Short-Term Investments	2,708	2,810	3,062	3,084	2,955	2,980	3,054	3,254	3,410	3,458
Accounts Receivable	898	1,725	1,109	1,093	1,168	2,036	1,306	1,518	1,308	2,240
Prepaid Expenses	292	280	319	362	394	403	482	608	591	668
Other Current Assets	330	369	392	401	417	461	474	482	502	517
Plant, Property, & Equipment, net	914	1,053	1,117	1,148	1,199	1,358	1,450	1,606	1,718	1,763
Total Noncurrent Assets	4,716	5,592	5,763	7,172	7,846	8,252	8,722	8,580	9,020	9,433
Long-Term Investments	1,517	2,117	2,239	2,740	2,939	3,203	3,666	3,472	3,829	4,111
Goodwill	794	824	823	821	1,204	1,231	1,224	1,239	1,291	1,273
Intangible Assets	234	232	212	191	242	224	224	220	214	209
Noncurrent Deferred & Refundable Income Taxes	604	636	640	1,551	1,505	1,508	1,478	1,447	1,444	1,385
Other Noncurrent Operating Assets	1,567	1,783	1,849	1,869	1,956	2,086	2,130	2,202	2,242	2,455
Total Liabilities & Shareholders' Equity	11,106	13,299	13,614	14,923	15,091	17,387	17,544	18,207	18,434	20,383
Total Liabilities	6,583	8,267	8,014	7,997	7,909	9,759	9,437	9,541	9,144	10,774
Total Current Liabilities	4,432	6,005	5,761	5,767	5,601	7,365	7,033	7,172	6,786	8,358
Accounts Payable	195	274	228	171	69	126	223	296	165	68
Accrued Expenses	657	975	694	893	1,001	1,365	1,018	1,163	1,058	1,369
Current Deferred Revenue	3,491	4,660	4,742	4,613	4,440	5,785	5,700	5,615	5,457	6,819
Other Current Liabilities	89	96	97	90	91	89	92	98	106	102
Total Noncurrent Liabilities	2,151	2,262	2,253	2,230	2,308	2,394	2,404	2,369	2,358	2,416
Long-Term Debt	1,485	1,486	1,486	1,487	1,487	1,488	1,488	1,488	1,489	1,489
Capital Lease Obligations	551	650	655	635	682	707	693	669	650	687
Noncurrent Deferred Revenue	63	70	53	45	46	81	100	85	77	95
Other Noncurrent Operating Liabilities	52	56	59	63	93	118	123	127	142	145
Commitments & Contingencies	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Equity & Noncontrolling Interests	4,523	5,032	5,600	6,926	7,182	7,628	8,107	8,666	9,290	9,609
Total Preferred & Common Equity	4,523	5,032	5,600	6,926	7,182	7,628	8,107	8,666	9,290	9,609
Preferred Stock	-	0.00	-	-	-	0.00	0.00	0.00	0.00	0.00
Total Common Equity	4,523	5,032	5,600	6,926	7,182	7,628	8,107	8,666	9,290	9,609
Common Stock	4,507	4,796	5,182	5,485	5,847	6,131	6,466	6,770	7,126	7,402
Retained Earnings	188	338	488	1,532	1,774	2,069	2,416	2,678	3,110	3,494
Treasury Stock	-	0.00	-	-	-282	-535	-707	-704	-926	-1,219
Accumulated Other Comprehensive Income / (Loss)	-172	-102	-70	-91	-157	-37	-68	-78	-20	-68

This table displays calculated financial ratios and metrics derived from ServiceNow's official financial filings.

Metric	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Growth Metrics	-	-	-	-	-	-	-	-	-	-
Revenue Growth	47.31%	38.34%	37.92%	35.98%	32.63%	30.61%	30.47%	22.88%	23.82%	22.44%
EBITDA Growth	113.39%	-9,022.82%	207.92%	74.16%	53.87%	37.61%	30.75%	11.36%	55.87%	40.88%
EBIT Growth	-10.54%	-132.93%	84.09%	122.84%	629.45%	83.00%	25.14%	38.43%	122.71%	86.83%
NOPAT Growth	-9.57%	-129.72%	83.15%	34.12%	1,423.46%	-59.83%	50.37%	21.81%	352.54%	-14.54%
Net Income Growth	-10.61%	-108.77%	71.79%	77.15%	2,446.83%	-81.01%	93.28%	41.30%	432.62%	-17.68%
EPS Growth	-3.25%	-98.43%	73.02%	77.94%	2,220.00%	-81.45%	91.53%	41.59%	426.25%	-18.76%
Operating Cash Flow Growth	125.46%	-49.94%	304.16%	26.15%	52.39%	44.50%	22.68%	24.28%	24.79%	25.57%
Free Cash Flow Firm Growth	102.15%	-6,967.22%	48.72%	162.51%	-808.95%	177.63%	-198.77%	229.05%	-18.15%	182.08%
Invested Capital Growth	-187.73%	-46.38%	18.22%	-40.41%	263.49%	-32.83%	164.99%	-13.66%	126.07%	9.70%
Revenue Q/Q Growth	9.55%	7.79%	9.28%	6.81%	7.32%	7.08%	6.60%	4.70%	5.87%	4.97%
EBITDA Q/Q Growth	-78.09%	17.81%	14.54%	4.49%	14.36%	4.34%	0.00%	16.88%	11.71%	5.05%
EBIT Q/Q Growth	-9.09%	10.66%	-29.46%	111.66%	45.56%	-9.94%	-11.92%	94.48%	19.66%	7.85%
NOPAT Q/Q Growth	3.38%	11.14%	-38.61%	2.70%	2,729.74%	-81.72%	3.39%	51.82%	7.63%	7.76%
Net Income Q/Q Growth	3.54%	9.27%	-23.60%	47.71%	1,691.13%	-83.01%	3.85%	61.96%	9.14%	6.66%
EPS Q/Q Growth	5.22%	10.32%	-28.30%	48.28%	1,573.68%	-83.33%	2.73%	63.27%	9.07%	6.21%
Operating Cash Flow Q/Q Growth	21.81%	18.91%	8.97%	14.84%	11.92%	17.33%	7.82%	13.22%	14.99%	0.71%
Free Cash Flow Firm Q/Q Growth	151.09%	17.00%	-172.26%	134.39%	-55.75%	8.25%	-343.29%	306.06%	879.20%	-11.92%
Invested Capital Q/Q Growth	-25.31%	-18.02%	43.78%	-23.34%	1,473.47%	-43.58%	28.30%	-29.01%	-25.67%	-17.05%
Profitability Metrics	-	-	-	-	-	-	-	-	-	-
Gross Margin	67.24%	71.32%	73.95%	76.13%	76.99%	78.16%	77.05%	78.29%	78.59%	79.18%
EBITDA Margin	0.21%	-13.75%	10.76%	13.78%	15.98%	16.84%	16.88%	15.29%	19.25%	22.15%
Operating Margin	-16.55%	-27.47%	-3.36%	-1.63%	1.21%	4.40%	4.36%	4.90%	8.49%	12.42%
EBIT Margin	-16.10%	-27.11%	-3.13%	0.53%	2.89%	4.05%	3.88%	4.38%	7.87%	12.01%
Profit (Net Income) Margin	-19.73%	-29.78%	-6.09%	-1.02%	18.11%	2.63%	3.90%	4.49%	19.30%	12.97%
Tax Burden Percent	102.81%	100.93%	103.03%	68.43%	935.37%	79.33%	92.37%	81.45%	171.73%	81.99%
Interest Burden Percent	119.21%	108.82%	188.97%	-284.66%	67.00%	81.97%	108.73%	125.87%	142.78%	131.77%
Effective Tax Rate	0.00%	0.00%	0.00%	0.00%	-835.82%	20.67%	7.63%	18.55%	-71.73%	18.01%
Return on Invested Capital (ROIC)	0.00%	0.00%	0.00%	0.00%	403.45%	37.65%	38.60%	34.75%	104.10%	61.20%
ROIC Less NNEP Spread (ROIC-NNEP)	0.00%	0.00%	0.00%	0.00%	388.10%	39.53%	38.88%	33.74%	95.77%	56.68%
Return on Net Nonoperating Assets (RNNOA)	0.00%	0.00%	0.00%	0.00%	-364.75%	-32.85%	-31.55%	-27.31%	-76.76%	-44.66%
Return on Equity (ROE)	-39.87%	-86.87%	-20.05%	-2.83%	38.70%	4.80%	7.05%	7.45%	27.35%	16.53%
Cash Return on Invested Capital (CROIC)	0.00%	0.00%	0.00%	0.00%	-82.82%	76.92%	-51.81%	49.42%	26.77%	51.95%
Operating Return on Assets (OROA)	-10.02%	-19.64%	-2.15%	0.37%	2.02%	2.48%	2.35%	2.63%	4.60%	6.98%
Return on Assets (ROA)	-12.28%	-21.57%	-4.19%	-0.72%	12.66%	1.61%	2.36%	2.70%	11.28%	7.55%
Return on Common Equity (ROCE)	-39.87%	-86.87%	-20.05%	-2.83%	38.70%	4.80%	7.05%	7.45%	27.35%	16.53%
Return on Equity Simple (ROE_SIMPLE)	-35.01%	-107.05%	-15.00%	-2.40%	29.45%	4.20%	6.22%	6.46%	22.69%	14.83%
Net Operating Profit after Tax (NOPAT)	-116	-268	-45	-30	393	158	237	289	1,309	1,118
NOPAT Margin	-11.58%	-19.23%	-2.35%	-1.14%	11.36%	3.49%	4.03%	3.99%	14.59%	10.18%
Net Nonoperating Expense Percent (NNEP)	-13.21%	-20.91%	-8.69%	0.25%	15.35%	-1.89%	-0.28%	1.01%	8.33%	4.52%
Return On Investment Capital (ROIC_SIMPLE)	-	-	-	-	-	-	-	4.03%	13.32%	9.49%
Cost of Revenue to Revenue	32.76%	28.68%	26.05%	23.87%	23.01%	21.84%	22.95%	21.71%	21.41%	20.82%
SG&A Expenses to Revenue	12.59%	11.43%	10.97%	11.35%	9.80%	10.05%	10.13%	10.14%	9.62%	8.52%
R&D to Revenue	21.62%	20.51%	19.68%	20.30%	21.65%	22.66%	23.69%	24.40%	23.68%	23.15%
Operating Expenses to Revenue	83.78%	98.79%	77.30%	77.76%	75.78%	73.76%	72.69%	73.39%	70.09%	66.76%
Earnings before Interest and Taxes (EBIT)	-162	-377	-60	14	100	183	229	317	706	1,319
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)	2.14	-191	206	359	553	761	995	1,108	1,727	2,433
Valuation Ratios	-	-	-	-	-	-	-	-	-	-
Price to Book Value (P/BV)	24.28	31.89	28.92	28.73	25.02	37.89	34.96	15.62	18.99	22.73
Price to Tangible Book Value (P/TBV)	29.40	51.73	39.99	37.05	29.14	44.01	49.10	19.77	23.46	26.87
Price to Revenue (P/Rev)	13.69	8.87	11.74	12.24	15.39	23.76	21.91	10.85	16.14	19.88
Price to Earnings (P/E)	0.00	0.00	0.00	0.00	84.96	902.43	561.62	241.80	83.67	153.25
Dividend Yield	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Earnings Yield	0.00%	0.00%	0.00%	0.00%	1.18%	0.11%	0.18%	0.41%	1.20%	0.65%
Enterprise Value to Invested Capital (EV/IC)	0.00	0.00	0.00	0.00	102.89	311.25	141.51	96.40	79.72	110.19
Enterprise Value to Revenue (EV/Rev)	12.94	8.40	11.22	11.69	14.92	23.21	21.43	10.26	15.49	19.18
Enterprise Value to EBITDA (EV/EBITDA)	6,072.64	0.00	104.29	84.88	93.34	137.83	127.01	67.08	80.45	86.60
Enterprise Value to EBIT (EV/EBIT)	0.00	0.00	0.00	2,225.27	516.19	573.18	551.84	234.46	196.81	159.73
Enterprise Value to NOPAT (EV/NOPAT)	0.00	0.00	0.00	0.00	131.33	664.41	532.34	257.04	106.18	188.39
Enterprise Value to Operating Cash Flow (EV/OCF)	40.96	73.46	33.47	37.61	41.76	58.73	57.68	27.30	40.89	49.38
Enterprise Value to Free Cash Flow (EV/FCFF)	4,887.76	0.00	0.00	520.46	0.00	325.16	0.00	180.77	412.85	221.93
Leverage & Solvency	-	-	-	-	-	-	-	-	-	-
Debt to Equity	0.84	1.31	1.51	0.60	0.51	0.73	0.58	0.42	0.29	0.23
Long-Term Debt to Equity	0.84	1.31	0.81	0.60	0.51	0.73	0.55	0.42	0.29	0.23
Financial Leverage	-1.25	-1.47	-1.42	-1.28	-0.94	-0.83	-0.81	-0.81	-0.80	-0.79
Leverage Ratio	3.25	4.03	4.79	3.93	3.06	2.97	2.99	2.76	2.42	2.19
Compound Leverage Factor	3.87	4.38	9.05	-11.19	2.05	2.43	3.25	3.48	3.46	2.89
Debt to Total Capital	45.57%	56.75%	60.11%	37.32%	33.63%	42.13%	36.59%	29.80%	22.35%	18.46%
Short-Term Debt to Total Capital	0.00%	0.00%	27.84%	0.00%	0.00%	0.00%	1.58%	0.00%	0.00%	0.00%
Long-Term Debt to Total Capital	45.57%	56.75%	32.27%	37.32%	33.63%	42.13%	35.01%	29.80%	22.35%	18.46%
Preferred Equity to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Noncontrolling Interests to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Common Equity to Total Capital	54.43%	43.25%	39.89%	62.68%	66.37%	57.87%	63.41%	70.20%	77.65%	81.54%
Debt to EBITDA	221.43	-2.66	5.69	1.84	1.95	2.71	2.14	1.93	1.27	0.89
Net Debt to EBITDA	-349.69	3.42	-4.83	-3.95	-2.94	-3.28	-2.82	-3.85	-3.41	-3.16
Long-Term Debt to EBITDA	221.43	-2.66	3.05	1.84	1.95	2.71	2.05	1.93	1.27	0.89
Debt to NOPAT	-4.07	-1.90	-26.03	-22.28	2.74	13.07	8.98	7.39	1.68	1.95
Net Debt to NOPAT	6.43	2.45	22.12	47.75	-4.14	-15.82	-11.80	-14.74	-4.50	-6.88
Long-Term Debt to NOPAT	-4.07	-1.90	-13.98	-22.28	2.74	13.07	8.59	7.39	1.68	1.95
Altman Z-Score	6.72	4.04	5.11	7.35	8.77	11.61	11.56	6.42	9.75	13.20
Noncontrolling Interest Sharing Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Liquidity Ratios	-	-	-	-	-	-	-	-	-	-
Current Ratio	1.48	1.25	1.19	1.17	1.03	1.21	1.05	1.11	1.06	1.10
Quick Ratio	1.37	1.14	1.09	1.03	0.92	1.10	0.95	1.00	0.94	0.96
Cash Flow Metrics	-	-	-	-	-	-	-	-	-	-
Free Cash Flow to Firm (FCFF)	2.66	-183	-94	59	-416	323	-319	411	337	949
Operating Cash Flow to CapEx	363.23%	150.70%	427.17%	361.35%	466.42%	426.25%	558.93%	495.09%	489.63%	500.82%
Free Cash Flow to Firm to Interest Expense	0.09	-5.49	-1.76	1.11	-12.59	9.78	0.00	0.00	0.00	0.00
Operating Cash Flow to Interest Expense	10.22	4.78	12.04	15.38	37.45	54.12	0.00	0.00	0.00	0.00
Operating Cash Flow Less CapEx to Interest Expense	7.41	1.61	9.22	11.12	29.42	41.42	0.00	0.00	0.00	0.00
Efficiency Ratios	-	-	-	-	-	-	-	-	-	-
Asset Turnover	0.62	0.72	0.69	0.70	0.70	0.61	0.60	0.60	0.58	0.58
Accounts Receivable Turnover	5.55	5.29	5.05	5.16	4.91	4.90	4.92	4.65	4.77	5.14
Inventory Turnover	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Fixed Asset Turnover	8.08	8.52	8.99	8.81	8.49	8.01	8.27	7.97	7.44	7.04
Accounts Payable Turnover	11.94	10.58	14.24	19.82	19.02	22.70	22.00	8.67	9.61	23.58
Days Sales Outstanding (DSO)	65.80	69.02	72.28	70.78	74.38	74.48	74.26	78.47	76.51	71.05
Days Inventory Outstanding (DIO)	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Days Payable Outstanding (DPO)	30.58	34.51	25.63	18.42	19.19	16.08	16.59	42.12	38.00	15.48
Cash Conversion Cycle (CCC)	35.22	34.51	46.65	52.37	55.19	58.40	57.67	36.35	38.51	55.57
Capital & Investment Metrics	-	-	-	-	-	-	-	-	-	-
Invested Capital	-183	-267	-219	-307	502	337	893	771	1,743	1,912
Invested Capital Turnover	-8.17	-6.18	-7.90	-9.93	35.52	10.78	9.59	8.71	7.14	6.01
Increase / (Decrease) in Invested Capital	-119	-85	49	-88	809	-165	556	-122	972	169
Enterprise Value (EV)	13,014	11,686	21,521	30,506	51,619	104,892	126,371	74,325	138,945	210,688
Market Capitalization	13,763	12,340	22,518	31,924	53,246	107,389	129,173	78,586	144,830	218,385
Book Value per Share	$3.56	$2.33	$4.51	$6.20	$11.28	$14.53	$18.57	$24.86	$37.21	$46.65
Tangible Book Value per Share	$2.94	$1.44	$3.26	$4.81	$9.69	$12.51	$13.22	$19.64	$30.11	$39.45
Total Capital	1,041	895	1,952	1,773	3,206	4,897	5,827	7,168	9,823	11,785
Total Debt	475	508	1,173	662	1,078	2,063	2,132	2,136	2,195	2,176
Total Long-Term Debt	475	508	630	662	1,078	2,063	2,040	2,136	2,195	2,176
Net Debt	-749	-654	-997	-1,418	-1,626	-2,497	-2,802	-4,261	-5,885	-7,697
Capital Expenditures (CapEx)	87	106	151	224	265	419	392	550	694	852
Debt-free, Cash-free Net Working Capital (DFCFNWC)	-447	-628	-853	-1,166	-1,617	-2,307	-2,941	-3,631	-4,465	-4,933
Debt-free Net Working Capital (DFNWC)	354	271	926	332	74	785	363	649	412	829
Net Working Capital (NWC)	354	271	382	332	74	785	271	649	412	829
Net Nonoperating Expense (NNE)	82	147	72	-2.99	-234	39	7.39	-36	-422	-307
Net Nonoperating Obligations (NNO)	-749	-654	-997	-1,418	-1,626	-2,497	-2,802	-4,261	-5,885	-7,697
Total Depreciation and Amortization (D&A)	164	186	266	346	453	578	766	791	1,021	1,114
Debt-free, Cash-free Net Working Capital to Revenue	-44.48%	-45.17%	-44.48%	-44.69%	-46.73%	-51.05%	-49.88%	-50.12%	-49.77%	-44.91%
Debt-free Net Working Capital to Revenue	35.21%	19.49%	48.26%	12.73%	2.14%	17.37%	6.16%	8.96%	4.59%	7.55%
Net Working Capital to Revenue	35.21%	19.49%	19.94%	12.73%	2.14%	17.37%	4.60%	8.96%	4.59%	7.55%
Earnings Adjustments	-	-	-	-	-	-	-	-	-	-
Adjusted Basic Earnings per Share	($1.27)	($2.75)	($0.87)	($0.15)	$3.36	$0.61	$1.16	$1.61	$8.48	$6.92
Adjusted Weighted Average Basic Shares Outstanding	161.40M	168M	174.70M	180.50M	186.47M	193.10M	198.09M	201.43M	204.14M	205.83M
Adjusted Diluted Earnings per Share	($1.27)	($2.75)	($0.87)	($0.15)	$3.18	$0.59	$1.13	$1.60	$8.42	$6.84
Adjusted Weighted Average Diluted Shares Outstanding	161.40M	168M	174.70M	180.50M	197.22M	202.48M	203.17M	203.54M	205.59M	208.42M
Adjusted Basic & Diluted Earnings per Share	($1.27)	($2.75)	($0.87)	($0.15)	$3.36	$0.00	$0.00	$0.00	$0.00	$0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding	155.71M	164.53M	171.18M	177.85M	189.80M	196.10M	200M	203M	205M	206M
Normalized Net Operating Profit after Tax (NOPAT)	-116	-79	-45	-30	29	158	237	289	533	1,118
Normalized NOPAT Margin	-11.58%	-5.64%	-2.35%	-1.14%	0.85%	3.49%	4.03%	3.99%	5.95%	10.18%
Pre Tax Income Margin	-19.20%	-29.51%	-5.91%	-1.50%	1.94%	3.32%	4.22%	5.51%	11.24%	15.82%
Debt Service Ratios	-	-	-	-	-	-	-	-	-	-
EBIT to Interest Expense	-5.21	-11.33	-1.12	0.26	3.03	5.55	0.00	0.00	0.00	0.00
NOPAT to Interest Expense	-3.74	-8.04	-0.84	-0.56	11.91	4.78	0.00	0.00	0.00	0.00
EBIT Less CapEx to Interest Expense	-8.02	-14.51	-3.94	-4.00	-5.00	-7.15	0.00	0.00	0.00	0.00
NOPAT Less CapEx to Interest Expense	-6.56	-11.21	-3.66	-4.82	3.88	-7.91	0.00	0.00	0.00	0.00
Payout Ratios	-	-	-	-	-	-	-	-	-	-
Dividend Payout Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	12.91%
Augmented Payout Ratio	0.00%	0.00%	-47.07%	0.00%	0.00%	0.00%	0.00%	0.00%	31.08%	61.75%

This table displays calculated financial ratios and metrics derived from ServiceNow's official financial filings.

Metric	Q3 2022	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024
Growth Metrics	-	-	-	-	-	-	-	-	-	-
Revenue Growth	21.10%	20.12%	21.72%	22.72%	24.96%	25.62%	24.19%	22.19%	22.25%	21.34%
EBITDA Growth	0.73%	80.00%	36.88%	67.31%	72.56%	50.28%	62.50%	43.10%	44.77%	21.63%
EBIT Growth	1.33%	1,711.11%	62.03%	488.24%	185.53%	80.00%	153.13%	130.00%	88.02%	36.78%
NOPAT Growth	4.10%	346.77%	49.67%	4,526.82%	161.95%	80.67%	135.93%	-73.18%	87.18%	35.13%
Net Income Growth	27.21%	484.34%	100.00%	5,120.00%	202.50%	96.67%	131.33%	-74.90%	78.51%	30.17%
EPS Growth	25.81%	516.67%	97.30%	4,980.00%	200.00%	94.59%	128.77%	-75.20%	76.92%	27.78%
Operating Cash Flow Growth	-17.19%	37.68%	4.52%	33.95%	17.36%	38.12%	48.67%	6.90%	115.76%	1.87%
Free Cash Flow Firm Growth	-958.80%	147.21%	120.89%	81.54%	-236.45%	-398.12%	-547.54%	-277.47%	136.38%	119.02%
Invested Capital Growth	56.03%	-13.66%	-5.01%	92.95%	115.93%	126.07%	157.14%	24.15%	-1.71%	9.70%
Revenue Q/Q Growth	4.51%	5.95%	8.04%	2.58%	6.42%	6.51%	6.81%	0.92%	6.47%	5.72%
EBITDA Q/Q Growth	33.17%	29.96%	0.00%	-3.33%	37.36%	13.18%	8.13%	-14.87%	38.96%	-4.91%
EBIT Q/Q Growth	347.06%	90.79%	-11.72%	-21.88%	117.00%	20.28%	24.14%	-29.01%	77.39%	-12.50%
NOPAT Q/Q Growth	370.41%	78.01%	-9.57%	511.00%	-73.37%	22.77%	18.09%	-30.55%	85.89%	-11.36%
Net Income Q/Q Growth	300.00%	87.50%	0.00%	596.00%	-76.82%	21.90%	17.63%	-24.50%	64.89%	-11.11%
EPS Q/Q Growth	290.00%	89.74%	-1.35%	595.89%	-76.97%	23.08%	15.97%	-24.55%	64.29%	-11.11%
Operating Cash Flow Q/Q Growth	-38.80%	338.49%	-22.38%	-35.70%	-46.38%	416.08%	-16.45%	-53.77%	8.23%	143.67%
Free Cash Flow Firm Q/Q Growth	-17.65%	178.16%	-41.42%	-134.27%	-2,044.07%	30.74%	12.06%	71.09%	306.61%	-63.79%
Invested Capital Q/Q Growth	34.24%	-29.01%	-23.74%	165.48%	50.22%	-25.67%	-13.25%	28.17%	18.94%	-17.05%
Profitability Metrics	-	-	-	-	-	-	-	-	-	-
Gross Margin	78.15%	78.61%	79.10%	78.09%	78.32%	78.83%	80.02%	78.99%	79.12%	78.66%
EBITDA Margin	15.13%	18.56%	17.18%	16.19%	20.89%	22.20%	22.47%	18.96%	24.74%	22.25%
Operating Margin	4.97%	7.99%	6.87%	5.44%	10.10%	11.08%	12.75%	9.14%	14.94%	12.65%
EBIT Margin	4.15%	7.47%	6.11%	4.65%	9.48%	10.71%	12.45%	8.76%	14.59%	12.07%
Profit (Net Income) Margin	4.37%	7.73%	7.16%	48.56%	10.58%	12.11%	13.33%	9.97%	15.45%	12.99%
Tax Burden Percent	78.43%	81.97%	79.79%	600.00%	80.94%	85.01%	81.65%	78.44%	83.72%	82.94%
Interest Burden Percent	134.21%	126.21%	146.88%	174.00%	137.79%	132.95%	131.17%	145.22%	126.47%	129.69%
Effective Tax Rate	21.57%	18.03%	20.21%	-500.00%	19.06%	14.99%	18.35%	21.56%	16.28%	17.06%
Return on Invested Capital (ROIC)	30.27%	57.03%	69.20%	220.90%	40.36%	67.22%	94.00%	40.78%	56.31%	63.05%
ROIC Less NNEP Spread (ROIC-NNEP)	30.00%	56.38%	68.37%	213.08%	39.03%	65.93%	92.69%	39.56%	54.92%	61.96%
Return on Net Nonoperating Assets (RNNOA)	-23.36%	-45.63%	-59.77%	-167.67%	-27.59%	-52.84%	-78.49%	-30.68%	-39.42%	-48.82%
Return on Equity (ROE)	6.91%	11.40%	9.44%	53.23%	12.77%	14.38%	15.51%	10.10%	16.89%	14.23%
Cash Return on Invested Capital (CROIC)	-22.39%	49.42%	59.53%	30.71%	-2.52%	26.77%	52.11%	28.48%	46.36%	51.95%
Operating Return on Assets (OROA)	2.79%	4.49%	3.78%	2.87%	6.14%	6.26%	7.57%	5.26%	9.11%	7.02%
Return on Assets (ROA)	2.94%	4.65%	4.43%	29.92%	6.84%	7.08%	8.11%	5.99%	9.64%	7.55%
Return on Common Equity (ROCE)	6.91%	11.40%	9.44%	53.23%	12.77%	14.38%	15.51%	10.10%	16.89%	14.23%
Return on Equity Simple (ROE_SIMPLE)	4.44%	0.00%	7.14%	20.56%	22.08%	0.00%	23.78%	13.22%	14.38%	0.00%
Net Operating Profit after Tax (NOPAT)	71	127	115	702	187	230	271	188	350	310
NOPAT Margin	3.90%	6.55%	5.48%	32.65%	8.17%	9.42%	10.41%	7.17%	12.51%	10.49%
Net Nonoperating Expense Percent (NNEP)	0.28%	0.65%	0.84%	7.82%	1.33%	1.29%	1.31%	1.22%	1.39%	1.09%
Return On Investment Capital (ROIC_SIMPLE)	-	1.77%	-	-	-	2.34%	-	-	-	2.63%
Cost of Revenue to Revenue	21.85%	21.39%	20.90%	21.91%	21.68%	21.17%	19.98%	21.01%	20.88%	21.34%
SG&A Expenses to Revenue	10.21%	10.00%	9.49%	9.72%	9.31%	9.93%	8.53%	8.83%	8.04%	8.69%
R&D to Revenue	24.90%	23.40%	23.47%	24.23%	23.99%	23.06%	23.28%	24.48%	22.38%	22.59%
Operating Expenses to Revenue	73.18%	70.62%	72.23%	72.65%	68.23%	67.75%	67.27%	69.85%	64.18%	66.01%
Earnings before Interest and Taxes (EBIT)	76	145	128	100	217	261	324	230	408	357
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)	277	360	360	348	478	541	585	498	692	658
Valuation Ratios	-	-	-	-	-	-	-	-	-	-
Price to Book Value (P/BV)	16.83	15.62	16.85	16.53	15.90	18.99	19.28	18.61	19.83	22.73
Price to Tangible Book Value (P/TBV)	21.78	19.77	20.67	19.36	19.91	23.46	23.47	22.38	23.67	26.87
Price to Revenue (P/Rev)	11.00	10.85	12.38	14.28	13.48	16.14	16.49	16.20	17.61	19.88
Price to Earnings (P/E)	379.36	241.80	235.85	80.39	72.00	83.67	81.06	140.72	137.91	153.25
Dividend Yield	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Earnings Yield	0.26%	0.41%	0.42%	1.24%	1.39%	1.20%	1.23%	0.71%	0.73%	0.65%
Enterprise Value to Invested Capital (EV/IC)	66.93	96.40	151.92	69.90	46.63	79.72	99.01	79.74	76.90	110.19
Enterprise Value to Revenue (EV/Rev)	10.50	10.26	11.72	13.61	12.91	15.49	15.79	15.52	16.94	19.18
Enterprise Value to EBITDA (EV/EBITDA)	76.68	67.08	74.13	81.12	70.74	80.45	76.69	73.52	76.54	86.60
Enterprise Value to EBIT (EV/EBIT)	445.95	234.46	244.06	243.00	185.35	196.81	165.96	149.75	144.94	159.73
Enterprise Value to NOPAT (EV/NOPAT)	381.64	257.04	272.10	97.78	89.95	106.18	101.75	176.58	170.80	188.39
Enterprise Value to Operating Cash Flow (EV/OCF)	30.22	27.30	32.34	37.51	37.01	40.89	39.01	39.86	41.84	49.38
Enterprise Value to Free Cash Flow (EV/FCFF)	0.00	180.77	248.62	299.86	0.00	412.85	273.59	310.19	164.46	221.93
Leverage & Solvency	-	-	-	-	-	-	-	-	-	-
Debt to Equity	0.45	0.42	0.38	0.31	0.30	0.29	0.27	0.25	0.23	0.23
Long-Term Debt to Equity	0.45	0.42	0.38	0.31	0.30	0.29	0.27	0.25	0.23	0.23
Financial Leverage	-0.78	-0.81	-0.87	-0.79	-0.71	-0.80	-0.85	-0.78	-0.72	-0.79
Leverage Ratio	2.55	2.76	2.56	2.34	2.24	2.42	2.27	2.12	2.04	2.19
Compound Leverage Factor	3.43	3.48	3.77	4.07	3.08	3.22	2.98	3.09	2.57	2.84
Debt to Total Capital	31.04%	29.80%	27.66%	23.45%	23.20%	22.35%	21.20%	19.93%	18.72%	18.46%
Short-Term Debt to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Long-Term Debt to Total Capital	31.04%	29.80%	27.66%	23.45%	23.20%	22.35%	21.20%	19.93%	18.72%	18.46%
Preferred Equity to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Noncontrolling Interests to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Common Equity to Total Capital	68.96%	70.20%	72.34%	76.55%	76.80%	77.65%	78.80%	80.07%	81.28%	81.54%
Debt to EBITDA	2.15	1.93	1.78	1.58	1.40	1.27	1.12	1.03	0.92	0.89
Net Debt to EBITDA	-3.63	-3.85	-4.16	-3.99	-3.13	-3.41	-3.38	-3.20	-3.02	-3.16
Long-Term Debt to EBITDA	2.15	1.93	1.78	1.58	1.40	1.27	1.12	1.03	0.92	0.89
Debt to NOPAT	10.69	7.39	6.52	1.90	1.78	1.68	1.48	2.46	2.06	1.95
Net Debt to NOPAT	-18.05	-14.74	-15.27	-4.81	-3.98	-4.50	-4.48	-7.69	-6.73	-6.88
Long-Term Debt to NOPAT	10.69	7.39	6.52	1.90	1.78	1.68	1.48	2.46	2.06	1.95
Altman Z-Score	7.72	6.38	7.79	9.36	9.47	9.67	10.75	10.99	13.03	13.05
Noncontrolling Interest Sharing Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Liquidity Ratios	-	-	-	-	-	-	-	-	-	-
Current Ratio	1.24	1.11	1.17	1.15	1.08	1.06	1.05	1.12	1.13	1.10
Quick Ratio	1.10	1.00	1.05	1.01	0.93	0.94	0.91	0.97	0.97	0.96
Cash Flow Metrics	-	-	-	-	-	-	-	-	-	-
Free Cash Flow to Firm (FCFF)	-319	249	146	-50	-1,072	-742	-653	-189	390	141
Operating Cash Flow to CapEx	163.58%	806.94%	546.67%	439.39%	228.68%	614.94%	993.33%	236.64%	332.18%	646.25%
Free Cash Flow to Firm to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Efficiency Ratios	-	-	-	-	-	-	-	-	-	-
Asset Turnover	0.67	0.60	0.62	0.62	0.65	0.58	0.61	0.60	0.62	0.58
Accounts Receivable Turnover	8.27	4.65	7.88	8.24	8.20	4.77	7.85	7.63	8.45	5.14
Inventory Turnover	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Fixed Asset Turnover	8.37	7.97	7.96	7.92	8.02	7.44	7.38	7.23	7.17	7.04
Accounts Payable Turnover	11.84	8.67	8.34	7.91	13.79	9.61	8.88	8.93	18.56	23.58
Days Sales Outstanding (DSO)	44.15	78.47	46.30	44.30	44.49	76.51	46.50	47.87	43.18	71.05
Days Inventory Outstanding (DIO)	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Days Payable Outstanding (DPO)	30.83	42.12	43.79	46.15	26.47	38.00	41.09	40.90	19.66	15.48
Cash Conversion Cycle (CCC)	13.31	36.35	2.51	-1.86	18.02	38.51	5.41	6.97	23.52	55.57
Capital & Investment Metrics	-	-	-	-	-	-	-	-	-	-
Invested Capital	1,086	771	588	1,561	2,345	1,743	1,512	1,938	2,305	1,912
Invested Capital Turnover	7.77	8.71	12.62	6.77	4.94	7.14	9.03	5.69	4.50	6.01
Increase / (Decrease) in Invested Capital	390	-122	-31	752	1,259	972	924	377	-40	169
Enterprise Value (EV)	72,689	74,325	89,326	109,108	109,359	138,945	149,697	154,539	177,259	210,688
Market Capitalization	76,126	78,586	94,338	114,473	114,196	144,830	156,292	161,267	184,244	218,385
Book Value per Share	$22.44	$24.86	$27.59	$34.00	$35.15	$37.21	$39.53	$42.27	$45.10	$46.65
Tangible Book Value per Share	$17.34	$19.64	$22.49	$29.03	$28.08	$30.11	$32.47	$35.16	$37.79	$39.45
Total Capital	6,559	7,168	7,741	9,048	9,351	9,823	10,288	10,823	11,429	11,785
Total Debt	2,036	2,136	2,141	2,122	2,169	2,195	2,181	2,157	2,139	2,176
Total Long-Term Debt	2,036	2,136	2,141	2,122	2,169	2,195	2,181	2,157	2,139	2,176
Net Debt	-3,437	-4,261	-5,012	-5,365	-4,837	-5,885	-6,595	-6,728	-6,985	-7,697
Capital Expenditures (CapEx)	162	144	165	132	136	261	135	262	202	253
Debt-free, Cash-free Net Working Capital (DFCFNWC)	-2,912	-3,631	-3,941	-3,911	-3,622	-4,465	-4,771	-4,564	-4,385	-4,933
Debt-free Net Working Capital (DFNWC)	1,044	649	973	836	445	412	339	849	910	829
Net Working Capital (NWC)	1,044	649	973	836	445	412	339	849	910	829
Net Nonoperating Expense (NNE)	-8.63	-23	-35	-342	-55	-65	-76	-74	-82	-74
Net Nonoperating Obligations (NNO)	-3,437	-4,261	-5,012	-5,365	-4,837	-5,885	-6,595	-6,728	-6,985	-7,697
Total Depreciation and Amortization (D&A)	201	215	232	248	261	280	261	268	284	301
Debt-free, Cash-free Net Working Capital to Revenue	-42.08%	-50.12%	-51.73%	-48.78%	-42.74%	-49.77%	-50.34%	-45.85%	-41.91%	-44.91%
Debt-free Net Working Capital to Revenue	15.09%	8.96%	12.77%	10.43%	5.25%	4.59%	3.58%	8.53%	8.70%	7.55%
Net Working Capital to Revenue	15.09%	8.96%	12.77%	10.43%	5.25%	4.59%	3.58%	8.53%	8.70%	7.55%
Earnings Adjustments	-	-	-	-	-	-	-	-	-	-
Adjusted Basic Earnings per Share	$0.39	$0.74	$0.74	$5.12	$1.18	$1.44	$1.69	$1.27	$2.09	$1.87
Adjusted Weighted Average Basic Shares Outstanding	202.05M	201.43M	203.39M	204.02M	204.46M	204.14M	205.11M	205.64M	206.16M	205.83M
Adjusted Diluted Earnings per Share	$0.39	$0.74	$0.73	$5.08	$1.17	$1.44	$1.67	$1.26	$2.07	$1.84
Adjusted Weighted Average Diluted Shares Outstanding	203.12M	203.54M	204.26M	205.35M	206.28M	205.59M	207.68M	207.80M	208.55M	208.42M
Adjusted Basic & Diluted Earnings per Share	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding	404.40M	203M	407.70M	408.30M	205M	205M	205M	206M	206M	206M
Normalized Net Operating Profit after Tax (NOPAT)	71	127	115	82	187	230	271	188	350	310
Normalized NOPAT Margin	3.90%	6.55%	5.48%	3.81%	8.17%	9.42%	10.41%	7.17%	12.51%	10.49%
Pre Tax Income Margin	5.57%	9.43%	8.97%	8.09%	13.07%	14.24%	16.33%	12.71%	18.45%	15.66%
Debt Service Ratios	-	-	-	-	-	-	-	-	-	-
EBIT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
EBIT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Payout Ratios	-	-	-	-	-	-	-	-	-	-
Dividend Payout Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	12.91%
Augmented Payout Ratio	0.00%	0.00%	0.00%	0.00%	17.78%	31.08%	36.98%	62.22%	49.10%	61.75%

Frequently Asked Questions About ServiceNow's Financials

When does ServiceNow's financial year end?

According to the most recent income statement we have on file, ServiceNow's fiscal year ends in December. Their fiscal year 2024 ended on December 31, 2024.

How has ServiceNow's net income changed over the last 9 years?

ServiceNow's net income appears to be on an upward trend, with a most recent value of $1.43 billion in 2024, falling from -$198.43 million in 2015. The previous period was $1.73 billion in 2023.

What is ServiceNow's operating income?

ServiceNow's total operating income in 2024 was $1.36 billion, based on the following breakdown:

Total Gross Profit: $8.70 billion
Total Operating Expenses: $7.33 billion

How has ServiceNow revenue changed over the last 9 years?

Over the last 9 years, ServiceNow's total revenue changed from $1.01 billion in 2015 to $10.98 billion in 2024, a change of 992.4%.

How much debt does ServiceNow have?

ServiceNow's total liabilities were at $10.77 billion at the end of 2024, a 10.4% increase from 2023, and a 768.7% increase since 2015.

How much cash does ServiceNow have?

In the past 9 years, ServiceNow's cash and equivalents has ranged from $401.24 million in 2016 to $2.30 billion in 2024, and is currently $2.30 billion as of their latest financial filing in 2024.

How has ServiceNow's book value per share changed over the last 9 years?

Over the last 9 years, ServiceNow's book value per share changed from 3.56 in 2015 to 46.65 in 2024, a change of 1,208.5%.

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This page (NYSE:NOW) was last updated on 4/14/2025 by MarketBeat.com Staff

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ServiceNow (NOW) Financials

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