ServiceNow (NOW) Financials

$866.89 +16.03 (+1.88%)

Closing price 08/15/2025 03:58 PM Eastern

Extended Trading

$866.12 -0.77 (-0.09%)

As of 08/15/2025 07:59 PM Eastern

Annual Income Statements for ServiceNow

This table shows ServiceNow's income and expenses over time, based on annual financial data. All values are USD millions unless otherwise specified.

Metric	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Period end date	12/31/2014	12/31/2015	12/31/2016	12/31/2017	12/31/2018	12/31/2019	12/31/2020	12/31/2021	12/31/2022	12/31/2023	12/31/2024
Net Income / (Loss) Attributable to Common Shareholders	-179	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Consolidated Net Income / (Loss)	-179	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Net Income / (Loss) Continuing Operations	-179	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Total Pre-Tax Income	-176	-193	-410	-113	-39	67	150	249	399	1,008	1,738
Total Operating Income	-152	-166	-382	-64	-42	42	199	257	355	762	1,364
Total Gross Profit	434	676	992	1,419	1,986	2,664	3,532	4,543	5,672	7,050	8,697
Total Revenue	683	1,005	1,391	1,918	2,609	3,460	4,519	5,896	7,245	8,971	10,984
Operating Revenue	683	1,005	1,391	1,918	2,609	3,460	4,519	5,896	7,245	8,971	10,984
Total Cost of Revenue	249	329	399	500	623	796	987	1,353	1,573	1,921	2,287
Total Operating Expenses	586	842	1,374	1,483	2,029	2,622	3,333	4,286	5,317	6,288	7,333
Selling, General & Admin Expense	96	127	159	211	296	339	454	597	735	863	936
Marketing Expense	341	498	660	895	1,203	1,534	1,855	2,292	2,814	3,301	3,854
Research & Development Expense	148	217	285	378	530	749	1,024	1,397	1,768	2,124	2,543
Total Other Income / (Expense), net	-24	-27	-28	-49	3.40	25	-49	-8.00	44	246	374
Interest & Investment Income	-	-	-	-	-	-	-	20	82	302	419
Other Income / (Expense), net	5.35	4.45	5.03	4.38	56	58	-16	-28	-38	-56	-45
Income Tax Expense	3.85	5.41	3.83	3.44	-12	-560	31	19	74	-723	313
Basic Earnings per Share	($1.23)	($1.27)	($2.52)	($0.68)	($0.15)	$3.36	$0.61	$1.16	$1.61	$8.48	$6.92
Weighted Average Basic Shares Outstanding	145.36M	155.71M	164.53M	171.18M	177.85M	186.47M	193.10M	198.09M	201.43M	204.14M	205.83M
Diluted Earnings per Share	($1.23)	($1.27)	($2.52)	($0.68)	($0.15)	$3.18	$0.59	$1.13	$1.60	$8.42	$6.84
Weighted Average Diluted Shares Outstanding	145.36M	155.71M	164.53M	171.18M	177.85M	197.22M	202.48M	203.17M	203.54M	205.59M	208.42M
Weighted Average Basic & Diluted Shares Outstanding	145.36M	155.71M	164.53M	171.18M	177.85M	189.80M	196.10M	200M	203M	205M	206M

This table shows ServiceNow's income and expenses over time, based on quarterly financial data. All values are USD millions unless otherwise specified.

Metric	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024	Q1 2025	Q2 2025
Period end date	12/31/2022	3/31/2023	6/30/2023	9/30/2023	12/31/2023	3/31/2024	6/30/2024	9/30/2024	12/31/2024	3/31/2025	6/30/2025
Net Income / (Loss) Attributable to Common Shareholders	150	150	1,044	242	295	347	262	432	384	460	385
Consolidated Net Income / (Loss)	150	150	1,044	242	295	347	262	432	384	460	385
Net Income / (Loss) Continuing Operations	150	150	1,044	242	295	347	262	432	384	460	385
Total Pre-Tax Income	183	188	174	299	347	425	334	516	463	555	471
Total Operating Income	155	144	117	231	270	332	240	418	374	451	358
Total Gross Profit	1,525	1,658	1,679	1,792	1,921	2,083	2,075	2,213	2,326	2,437	2,491
Total Revenue	1,940	2,096	2,150	2,288	2,437	2,603	2,627	2,797	2,957	3,088	3,215
Operating Revenue	1,940	2,096	2,150	2,288	2,437	2,603	2,627	2,797	2,957	3,088	3,215
Total Cost of Revenue	415	438	471	496	516	520	552	584	631	651	724
Total Operating Expenses	1,370	1,514	1,562	1,561	1,651	1,751	1,835	1,795	1,952	1,986	2,133
Selling, General & Admin Expense	194	199	209	213	242	222	232	225	257	229	271
Marketing Expense	722	823	832	799	847	923	960	944	1,027	1,054	1,128
Research & Development Expense	454	492	521	549	562	606	643	626	668	703	734
Total Other Income / (Expense), net	28	44	57	68	77	93	94	98	89	104	113
Interest & Investment Income	38	60	74	82	86	101	104	108	106	115	116
Other Income / (Expense), net	-10	-16	-17	-14	-9.00	-8.00	-10	-10	-17	-11	-3.00
Income Tax Expense	33	38	-870	57	52	78	72	84	79	95	86
Basic Earnings per Share	$0.74	$0.74	$5.12	$1.18	$1.44	$1.69	$1.27	$2.09	$1.87	$2.22	$1.86
Weighted Average Basic Shares Outstanding	201.43M	203.39M	204.02M	204.46M	204.14M	205.11M	205.64M	206.16M	205.83M	206.82M	207.16M
Diluted Earnings per Share	$0.74	$0.73	$5.08	$1.17	$1.44	$1.67	$1.26	$2.07	$1.84	$2.20	$1.84
Weighted Average Diluted Shares Outstanding	203.54M	204.26M	205.35M	206.28M	205.59M	207.68M	207.80M	208.55M	208.42M	209.37M	209.32M
Weighted Average Basic & Diluted Shares Outstanding	203M	407.70M	408.30M	205M	205M	205M	206M	206M	206M	207M	208M

This table details how cash moves in and out of ServiceNow's business through operations, investing, and financing, using annual figures. All values are USD millions unless otherwise specified.

Metric	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Period end date	12/31/2014	12/31/2015	12/31/2016	12/31/2017	12/31/2018	12/31/2019	12/31/2020	12/31/2021	12/31/2022	12/31/2023	12/31/2024
Net Change in Cash & Equivalents	-114	160	-11	298	-144	209	901	53	-257	429	406
Net Cash From Operating Activities	141	318	159	643	811	1,236	1,786	2,191	2,723	3,398	4,267
Net Cash From Continuing Operating Activities	141	318	159	643	811	1,236	1,786	2,191	2,723	3,398	4,267
Net Income / (Loss) Continuing Operations	-179	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Consolidated Net Income / (Loss)	-179	-198	-414	-117	-27	627	119	230	325	1,731	1,425
Depreciation Expense	42	60	83	114	150	252	336	472	433	562	564
Amortization Expense	88	104	103	152	196	201	242	294	358	459	550
Non-Cash Adjustments To Reconcile Net Income	154	258	318	394	399	662	835	1,131	1,401	1,604	1,746
Changes in Operating Assets and Liabilities, net	36	94	70	99	93	-506	254	64	206	-958	-18
Net Cash From Investing Activities	-317	-232	-108	-884	-347	-725	-1,507	-1,607	-2,583	-2,167	-2,501
Net Cash From Continuing Investing Activities	-317	-232	-108	-884	-347	-725	-1,507	-1,607	-2,583	-2,167	-2,501
Purchase of Property, Plant & Equipment	-54	-87	-106	-151	-224	-265	-419	-392	-550	-694	-852
Acquisitions	-100	-2.85	-53	-65	-62	-80	-120	-785	-91	-282	-153
Purchase of Investments	-521	-723	-519	-1,194	-1,296	-1,596	-2,934	-2,556	-4,205	-4,709	-5,212
Sale and/or Maturity of Investments	359	582	570	526	1,235	1,193	1,965	2,119	2,245	3,522	3,752
Other Investing Activities, net	-0.06	-	-	-	-	23	1.00	7.00	18	-4.00	-36
Net Cash From Financing Activities	69	80	-56	539	-607	-302	597	-506	-344	-803	-1,343
Net Cash From Continuing Financing Activities	69	80	-56	539	-607	-302	597	-506	-344	-803	-1,343
Repayment of Debt	0.00	-0.22	-2.22	-4.92	-431	0.00	-1,628	-61	-94	0.00	0.00
Repurchase of Common Equity	-	0.00	0.00	-55	-	-	-	0.00	0.00	-538	-696
Payment of Dividends	-	-	-	-	-	-	-	-	0.00	0.00	-184
Issuance of Common Equity	69	93	66	137	104	108	146	167	177	194	237
Other Financing Activities, net	-0.66	-13	-120	-310	-281	-410	597	-612	-427	-459	-700
Effect of Exchange Rate Changes	-6.59	-6.51	-5.95	-	-	-	25	-25	-53	1.00	-17
Cash Interest Paid	-	-	-	-	-	0.00	0.00	41	24	23	23
Cash Income Taxes Paid	13	3.63	4.34	7.90	18	20	39	36	45	127	230

This table details how cash moves in and out of ServiceNow's business through operations, investing, and financing, using quarterly figures. All values are USD millions unless otherwise specified.

Metric	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024	Q1 2025	Q2 2025
Period end date	12/31/2022	3/31/2023	6/30/2023	9/30/2023	12/31/2023	3/31/2024	6/30/2024	9/30/2024	12/31/2024	3/31/2025	6/30/2025
Net Change in Cash & Equivalents	221	384	-189	-551	785	160	103	-274	417	1,067	-244
Net Cash From Operating Activities	1,162	902	580	311	1,605	1,341	620	671	1,635	1,677	716
Net Cash From Continuing Operating Activities	1,162	902	580	311	1,605	1,341	620	671	1,635	1,677	716
Net Income / (Loss) Continuing Operations	150	150	1,044	242	295	347	262	432	384	460	385
Consolidated Net Income / (Loss)	150	150	1,044	242	295	347	262	432	384	460	385
Depreciation Expense	118	126	136	146	154	130	136	144	154	160	172
Amortization Expense	97	106	112	115	126	131	132	140	147	145	148
Non-Cash Adjustments To Reconcile Net Income	363	381	397	413	413	422	444	426	454	470	499
Changes in Operating Assets and Liabilities, net	434	139	-1,109	-605	617	311	-354	-471	496	442	-488
Net Cash From Investing Activities	-874	-524	-674	-525	-444	-734	-187	-658	-738	-217	-423
Net Cash From Continuing Investing Activities	-874	-524	-674	-525	-444	-734	-187	-658	-738	-217	-423
Purchase of Property, Plant & Equipment	-144	-165	-132	-136	-261	-135	-262	-202	-253	-205	-190
Acquisitions	-34	0.00	-	-282	-	-31	144	-41	-41	-52	-58
Purchase of Investments	-1,256	-1,252	-1,615	-994	-848	-1,647	-1,101	-1,353	-1,111	-1,144	-1,316
Sale and/or Maturity of Investments	545	880	1,073	915	654	1,073	1,040	911	728	1,181	1,100
Other Investing Activities, net	15	13	-	-28	11	6.00	-8.00	27	-61	3.00	41
Net Cash From Financing Activities	-75	5.00	-94	-333	-381	-443	-321	-292	-471	-398	-546
Net Cash From Continuing Financing Activities	-75	5.00	-94	-333	-381	-443	-321	-292	-471	-398	-546
Repurchase of Common Equity	-	0.00	-	-282	-256	-175	-	-225	-296	-298	-361
Other Financing Activities, net	-75	-112	-94	-127	-126	-215	-137	-173	-175	-253	-185
Effect of Exchange Rate Changes	8.00	1.00	-1.00	-4.00	5.00	-4.00	-9.00	5.00	-9.00	5.00	9.00
Cash Income Taxes Paid	12	22	41	40	24	21	91	71	47	36	93

This table presents ServiceNow's assets and liabilities at the end of each period, using annual balance sheet data. All values are USD millions unless otherwise specified.

Metric	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Period end date	12/31/2014	12/31/2015	12/31/2016	12/31/2017	12/31/2018	12/31/2019	12/31/2020	12/31/2021	12/31/2022	12/31/2023	12/31/2024
Total Assets	1,425	1,807	2,034	3,550	3,879	6,022	8,715	10,798	13,299	17,387	20,383
Total Current Assets	907	1,086	1,343	2,422	2,345	2,827	4,522	5,220	6,654	7,777	9,187
Cash & Equivalents	252	412	401	726	566	776	1,677	1,728	1,470	1,897	2,304
Short-Term Investments	416	389	498	1,053	932	915	1,415	1,576	2,810	2,980	3,458
Accounts Receivable	159	203	323	437	575	835	1,009	1,390	1,725	2,036	2,240
Prepaid Expenses	36	29	44	96	132	125	192	223	280	403	668
Other Current Assets	43	52	77	110	140	175	229	303	369	461	517
Plant, Property, & Equipment, net	104	145	182	245	347	468	660	766	1,053	1,358	1,763
Total Noncurrent Assets	414	577	510	883	1,187	2,727	3,533	4,812	5,592	8,252	9,433
Long-Term Investments	267	423	263	391	582	1,013	1,468	1,630	2,117	3,203	4,111
Goodwill	55	56	83	129	149	157	241	777	824	1,231	1,273
Intangible Assets	55	43	66	87	101	144	153	287	232	224	209
Noncurrent Deferred & Refundable Income Taxes	-	-	-	-	21	600	673	692	636	1,508	1,385
Other Noncurrent Operating Assets	37	55	99	276	335	814	998	1,426	1,783	2,086	2,455
Total Liabilities & Shareholders' Equity	1,425	1,807	2,034	3,550	3,879	6,022	8,715	10,798	13,299	17,387	20,383
Total Liabilities	996	1,240	1,647	2,772	2,768	3,894	5,881	7,103	8,267	9,759	10,774
Total Current Liabilities	507	732	1,071	2,039	2,013	2,753	3,737	4,949	6,005	7,365	8,358
Accounts Payable	18	37	38	32	31	53	34	89	274	126	68
Accrued Expenses	79	101	172	253	330	461	668	850	975	1,365	1,369
Current Deferred Revenue	410	593	862	1,211	1,652	2,186	2,963	3,836	4,660	5,785	6,819
Other Current Liabilities	-	-	-	-	-	53	72	82	96	89	102
Total Noncurrent Liabilities	489	509	575	732	755	1,142	2,144	2,154	2,262	2,394	2,416
Long-Term Debt	443	475	508	630	662	695	1,640	1,484	1,486	1,488	1,489
Capital Lease Obligations	-	-	-	-	0.00	383	423	556	650	707	687
Noncurrent Deferred Revenue	13	11	33	36	-	40	-	63	70	81	95
Other Noncurrent Operating Liabilities	33	23	34	66	94	23	81	51	56	118	145
Commitments & Contingencies	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Equity & Noncontrolling Interests	429	567	387	779	1,111	2,128	2,834	3,695	5,032	7,628	9,609
Total Preferred & Common Equity	429	567	387	779	1,111	2,128	2,834	3,695	5,032	7,628	9,609
Preferred Stock	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Common Equity	429	567	387	779	1,111	2,128	2,834	3,695	5,032	7,628	9,609
Common Stock	799	1,141	1,405	1,732	2,094	2,455	2,974	3,665	4,796	6,131	7,402
Retained Earnings	-359	-557	-997	-959	-979	-352	-234	-4.00	338	2,069	3,494
Treasury Stock	-	-	-	-	-	-	-	-	0.00	-535	-1,219
Accumulated Other Comprehensive Income / (Loss)	-12	-17	-21	5.77	-4.04	25	94	34	-102	-37	-68

This table presents ServiceNow's assets and liabilities at the end of each period, using quarterly balance sheet data. All values are USD millions unless otherwise specified.

Metric	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024	Q1 2025	Q2 2025
Period end date	12/31/2022	3/31/2023	6/30/2023	9/30/2023	12/31/2023	3/31/2024	6/30/2024	9/30/2024	12/31/2024	3/31/2025	6/30/2025
Total Assets	13,299	13,614	14,923	15,091	17,387	17,544	18,207	18,434	20,383	20,972	22,051
Total Current Assets	6,654	6,734	6,603	6,046	7,777	7,372	8,021	7,696	9,187	9,270	9,275
Cash & Equivalents	1,470	1,852	1,663	1,112	1,897	2,056	2,159	1,885	2,304	3,369	3,124
Short-Term Investments	2,810	3,062	3,084	2,955	2,980	3,054	3,254	3,410	3,458	3,228	3,008
Accounts Receivable	1,725	1,109	1,093	1,168	2,036	1,306	1,518	1,308	2,240	1,359	1,696
Prepaid Expenses	280	319	362	394	403	482	608	591	668	781	896
Other Current Assets	369	392	401	417	461	474	482	502	517	533	551
Plant, Property, & Equipment, net	1,053	1,117	1,148	1,199	1,358	1,450	1,606	1,718	1,763	1,885	1,985
Total Noncurrent Assets	5,592	5,763	7,172	7,846	8,252	8,722	8,580	9,020	9,433	9,817	10,791
Long-Term Investments	2,117	2,239	2,740	2,939	3,203	3,666	3,472	3,829	4,111	4,335	4,655
Goodwill	824	823	821	1,204	1,231	1,224	1,239	1,291	1,273	1,305	1,778
Intangible Assets	232	212	191	242	224	224	220	214	209	230	319
Noncurrent Deferred & Refundable Income Taxes	636	640	1,551	1,505	1,508	1,478	1,447	1,444	1,385	1,361	1,340
Other Noncurrent Operating Assets	1,783	1,849	1,869	1,956	2,086	2,130	2,202	2,242	2,455	2,586	2,699
Total Liabilities & Shareholders' Equity	13,299	13,614	14,923	15,091	17,387	17,544	18,207	18,434	20,383	20,972	22,051
Total Liabilities	8,267	8,014	7,997	7,909	9,759	9,437	9,541	9,144	10,774	10,833	11,119
Total Current Liabilities	6,005	5,761	5,767	5,601	7,365	7,033	7,172	6,786	8,358	8,258	8,495
Accounts Payable	274	228	171	69	126	223	296	165	68	309	211
Accrued Expenses	975	694	893	1,001	1,365	1,018	1,163	1,058	1,369	1,109	1,378
Current Deferred Revenue	4,660	4,742	4,613	4,440	5,785	5,700	5,615	5,457	6,819	6,737	6,802
Other Current Liabilities	96	97	90	91	89	92	98	106	102	103	104
Total Noncurrent Liabilities	2,262	2,253	2,230	2,308	2,394	2,404	2,369	2,358	2,416	2,575	2,624
Long-Term Debt	1,486	1,486	1,487	1,487	1,488	1,488	1,488	1,489	1,489	1,490	1,490
Capital Lease Obligations	650	655	635	682	707	693	669	650	687	806	815
Noncurrent Deferred Revenue	70	53	45	46	81	100	85	77	95	117	110
Other Noncurrent Operating Liabilities	56	59	63	93	118	123	127	142	145	162	209
Commitments & Contingencies	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Equity & Noncontrolling Interests	5,032	5,600	6,926	7,182	7,628	8,107	8,666	9,290	9,609	10,139	10,932
Total Preferred & Common Equity	5,032	5,600	6,926	7,182	7,628	8,107	8,666	9,290	9,609	10,139	10,932
Preferred Stock	0.00	-	-	-	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Common Equity	5,032	5,600	6,926	7,182	7,628	8,107	8,666	9,290	9,609	10,139	10,932
Common Stock	4,796	5,182	5,485	5,847	6,131	6,466	6,770	7,126	7,402	7,768	8,513
Retained Earnings	338	488	1,532	1,774	2,069	2,416	2,678	3,110	3,494	3,954	4,339
Treasury Stock	0.00	-	-	-282	-535	-707	-704	-926	-1,219	-1,513	-1,871
Accumulated Other Comprehensive Income / (Loss)	-102	-70	-91	-157	-37	-68	-78	-20	-68	-70	-49

This table displays calculated financial ratios and metrics derived from ServiceNow's official financial filings.

Metric	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Period end date	12/31/2014	12/31/2015	12/31/2016	12/31/2017	12/31/2018	12/31/2019	12/31/2020	12/31/2021	12/31/2022	12/31/2023	12/31/2024
Growth Metrics	-	-	-	-	-	-	-	-	-	-	-
Revenue Growth	60.74%	47.31%	38.34%	37.92%	35.98%	32.63%	30.61%	30.47%	22.88%	23.82%	22.44%
EBITDA Growth	-170.10%	113.39%	-9,022.82%	207.92%	74.16%	53.87%	37.61%	30.75%	11.36%	55.87%	40.88%
EBIT Growth	-116.37%	-10.54%	-132.93%	84.09%	122.84%	629.45%	83.00%	25.14%	38.43%	122.71%	86.83%
NOPAT Growth	-129.13%	-9.57%	-129.72%	83.15%	34.12%	1,423.46%	-59.83%	50.37%	21.81%	352.54%	-14.54%
Net Income Growth	-143.38%	-10.61%	-108.77%	71.79%	77.15%	2,446.83%	-81.01%	93.28%	41.30%	432.62%	-17.68%
EPS Growth	-127.78%	-3.25%	-98.43%	73.02%	77.94%	2,220.00%	-81.45%	91.53%	41.59%	426.25%	-18.76%
Operating Cash Flow Growth	72.41%	125.46%	-49.94%	304.16%	26.15%	52.39%	44.50%	22.68%	24.28%	24.79%	25.57%
Free Cash Flow Firm Growth	-236.17%	102.15%	-6,967.22%	48.72%	162.51%	-808.95%	177.63%	-198.77%	229.05%	-18.15%	182.08%
Invested Capital Growth	21.54%	-187.73%	-46.38%	18.22%	-40.41%	263.49%	-32.83%	164.99%	-13.66%	126.07%	9.70%
Revenue Q/Q Growth	11.93%	9.55%	7.79%	9.28%	6.81%	7.32%	7.08%	6.60%	4.70%	5.87%	4.97%
EBITDA Q/Q Growth	57.32%	-78.09%	17.81%	14.54%	4.49%	14.36%	4.34%	0.00%	16.88%	11.71%	5.05%
EBIT Q/Q Growth	3.94%	-9.09%	10.66%	-29.46%	111.66%	45.56%	-9.94%	-11.92%	94.48%	19.66%	7.85%
NOPAT Q/Q Growth	-12.88%	3.38%	11.14%	-38.61%	2.70%	2,729.74%	-81.72%	3.39%	51.82%	7.63%	7.76%
Net Income Q/Q Growth	-12.85%	3.54%	9.27%	-23.60%	47.71%	1,691.13%	-83.01%	3.85%	61.96%	9.14%	6.66%
EPS Q/Q Growth	-11.82%	5.22%	10.32%	-28.30%	48.28%	1,573.68%	-83.33%	2.73%	63.27%	9.07%	6.21%
Operating Cash Flow Q/Q Growth	10.50%	21.81%	18.91%	8.97%	14.84%	11.92%	17.33%	7.82%	13.22%	14.99%	0.71%
Free Cash Flow Firm Q/Q Growth	4.06%	151.09%	17.00%	-172.26%	134.39%	-55.75%	8.25%	-343.29%	306.06%	879.20%	-11.92%
Invested Capital Q/Q Growth	-108.89%	-25.31%	-18.02%	43.78%	-23.34%	1,473.47%	-43.58%	28.30%	-29.01%	-25.67%	-17.05%
Profitability Metrics	-	-	-	-	-	-	-	-	-	-	-
Gross Margin	63.55%	67.24%	71.32%	73.95%	76.13%	76.99%	78.16%	77.05%	78.29%	78.59%	79.18%
EBITDA Margin	-2.35%	0.21%	-13.75%	10.76%	13.78%	15.98%	16.84%	16.88%	15.29%	19.25%	22.15%
Operating Margin	-22.24%	-16.55%	-27.47%	-3.36%	-1.63%	1.21%	4.40%	4.36%	4.90%	8.49%	12.42%
EBIT Margin	-21.46%	-16.10%	-27.11%	-3.13%	0.53%	2.89%	4.05%	3.88%	4.38%	7.87%	12.01%
Profit (Net Income) Margin	-26.28%	-19.73%	-29.78%	-6.09%	-1.02%	18.11%	2.63%	3.90%	4.49%	19.30%	12.97%
Tax Burden Percent	102.19%	102.81%	100.93%	103.03%	68.43%	935.37%	79.33%	92.37%	81.45%	171.73%	81.99%
Interest Burden Percent	119.84%	119.21%	108.82%	188.97%	-284.66%	67.00%	81.97%	108.73%	125.87%	142.78%	131.77%
Effective Tax Rate	0.00%	0.00%	0.00%	0.00%	0.00%	-835.82%	20.67%	7.63%	18.55%	-71.73%	18.01%
Return on Invested Capital (ROIC)	0.00%	0.00%	0.00%	0.00%	0.00%	403.45%	37.65%	38.60%	34.75%	104.10%	61.20%
ROIC Less NNEP Spread (ROIC-NNEP)	0.00%	0.00%	0.00%	0.00%	0.00%	388.10%	39.53%	38.88%	33.74%	95.77%	56.68%
Return on Net Nonoperating Assets (RNNOA)	0.00%	0.00%	0.00%	0.00%	0.00%	-364.75%	-32.85%	-31.55%	-27.31%	-76.76%	-44.66%
Return on Equity (ROE)	-43.60%	-39.87%	-86.87%	-20.05%	-2.83%	38.70%	4.80%	7.05%	7.45%	27.35%	16.53%
Cash Return on Invested Capital (CROIC)	0.00%	0.00%	0.00%	0.00%	0.00%	-82.82%	76.92%	-51.81%	49.42%	26.77%	51.95%
Operating Return on Assets (OROA)	-11.30%	-10.02%	-19.64%	-2.15%	0.37%	2.02%	2.48%	2.35%	2.63%	4.60%	6.98%
Return on Assets (ROA)	-13.84%	-12.28%	-21.57%	-4.19%	-0.72%	12.66%	1.61%	2.36%	2.70%	11.28%	7.55%
Return on Common Equity (ROCE)	-43.60%	-39.87%	-86.87%	-20.05%	-2.83%	38.70%	4.80%	7.05%	7.45%	27.35%	16.53%
Return on Equity Simple (ROE_SIMPLE)	-41.85%	-35.01%	-107.05%	-15.00%	-2.40%	29.45%	4.20%	6.22%	6.46%	22.69%	14.83%
Net Operating Profit after Tax (NOPAT)	-106	-116	-268	-45	-30	393	158	237	289	1,309	1,118
NOPAT Margin	-15.57%	-11.58%	-19.23%	-2.35%	-1.14%	11.36%	3.49%	4.03%	3.99%	14.59%	10.18%
Net Nonoperating Expense Percent (NNEP)	-15.12%	-13.21%	-20.91%	-8.69%	0.25%	15.35%	-1.89%	-0.28%	1.01%	8.33%	4.52%
Return On Investment Capital (ROIC_SIMPLE)	-	-	-	-	-	-	-	-	4.03%	13.32%	9.49%
Cost of Revenue to Revenue	36.45%	32.76%	28.68%	26.05%	23.87%	23.01%	21.84%	22.95%	21.71%	21.41%	20.82%
SG&A Expenses to Revenue	14.10%	12.59%	11.43%	10.97%	11.35%	9.80%	10.05%	10.13%	10.14%	9.62%	8.52%
R&D to Revenue	21.72%	21.62%	20.51%	19.68%	20.30%	21.65%	22.66%	23.69%	24.40%	23.68%	23.15%
Operating Expenses to Revenue	85.80%	83.78%	98.79%	77.30%	77.76%	75.78%	73.76%	72.69%	73.39%	70.09%	66.76%
Earnings before Interest and Taxes (EBIT)	-146	-162	-377	-60	14	100	183	229	317	706	1,319
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)	-16	2.14	-191	206	359	553	761	995	1,108	1,727	2,433
Valuation Ratios	-	-	-	-	-	-	-	-	-	-	-
Price to Book Value (P/BV)	23.47	24.28	31.89	28.92	28.73	25.02	37.89	34.96	15.62	18.99	22.73
Price to Tangible Book Value (P/TBV)	31.53	29.40	51.73	39.99	37.05	29.14	44.01	49.10	19.77	23.46	26.87
Price to Revenue (P/Rev)	14.74	13.69	8.87	11.74	12.24	15.39	23.76	21.91	10.85	16.14	19.88
Price to Earnings (P/E)	0.00	0.00	0.00	0.00	0.00	84.96	902.43	561.62	241.80	83.67	153.25
Dividend Yield	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Earnings Yield	0.00%	0.00%	0.00%	0.00%	0.00%	1.18%	0.11%	0.18%	0.41%	1.20%	0.65%
Enterprise Value to Invested Capital (EV/IC)	0.00	0.00	0.00	0.00	0.00	102.89	311.25	141.51	96.40	79.72	110.19
Enterprise Value to Revenue (EV/Rev)	14.02	12.94	8.40	11.22	11.69	14.92	23.21	21.43	10.26	15.49	19.18
Enterprise Value to EBITDA (EV/EBITDA)	0.00	6,072.64	0.00	104.29	84.88	93.34	137.83	127.01	67.08	80.45	86.60
Enterprise Value to EBIT (EV/EBIT)	0.00	0.00	0.00	0.00	2,225.27	516.19	573.18	551.84	234.46	196.81	159.73
Enterprise Value to NOPAT (EV/NOPAT)	0.00	0.00	0.00	0.00	0.00	131.33	664.41	532.34	257.04	106.18	188.39
Enterprise Value to Operating Cash Flow (EV/OCF)	67.90	40.96	73.46	33.47	37.61	41.76	58.73	57.68	27.30	40.89	49.38
Enterprise Value to Free Cash Flow (EV/FCFF)	0.00	4,887.76	0.00	0.00	520.46	0.00	325.16	0.00	180.77	412.85	221.93
Leverage & Solvency	-	-	-	-	-	-	-	-	-	-	-
Debt to Equity	1.03	0.84	1.31	1.51	0.60	0.51	0.73	0.58	0.42	0.29	0.23
Long-Term Debt to Equity	1.03	0.84	1.31	0.81	0.60	0.51	0.73	0.55	0.42	0.29	0.23
Financial Leverage	-1.18	-1.25	-1.47	-1.42	-1.28	-0.94	-0.83	-0.81	-0.81	-0.80	-0.79
Leverage Ratio	3.15	3.25	4.03	4.79	3.93	3.06	2.97	2.99	2.76	2.42	2.19
Compound Leverage Factor	3.78	3.87	4.38	9.05	-11.19	2.05	2.43	3.25	3.48	3.46	2.89
Debt to Total Capital	50.85%	45.57%	56.75%	60.11%	37.32%	33.63%	42.13%	36.59%	29.80%	22.35%	18.46%
Short-Term Debt to Total Capital	0.00%	0.00%	0.00%	27.84%	0.00%	0.00%	0.00%	1.58%	0.00%	0.00%	0.00%
Long-Term Debt to Total Capital	50.85%	45.57%	56.75%	32.27%	37.32%	33.63%	42.13%	35.01%	29.80%	22.35%	18.46%
Preferred Equity to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Noncontrolling Interests to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Common Equity to Total Capital	49.15%	54.43%	43.25%	39.89%	62.68%	66.37%	57.87%	63.41%	70.20%	77.65%	81.54%
Debt to EBITDA	-27.70	221.43	-2.66	5.69	1.84	1.95	2.71	2.14	1.93	1.27	0.89
Net Debt to EBITDA	30.74	-349.69	3.42	-4.83	-3.95	-2.94	-3.28	-2.82	-3.85	-3.41	-3.16
Long-Term Debt to EBITDA	-27.70	221.43	-2.66	3.05	1.84	1.95	2.71	2.05	1.93	1.27	0.89
Debt to NOPAT	-4.17	-4.07	-1.90	-26.03	-22.28	2.74	13.07	8.98	7.39	1.68	1.95
Net Debt to NOPAT	4.63	6.43	2.45	22.12	47.75	-4.14	-15.82	-11.80	-14.74	-4.50	-6.88
Long-Term Debt to NOPAT	-4.17	-4.07	-1.90	-13.98	-22.28	2.74	13.07	8.59	7.39	1.68	1.95
Altman Z-Score	6.19	6.72	4.04	5.11	7.35	8.77	11.61	11.56	6.42	9.75	13.20
Noncontrolling Interest Sharing Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Liquidity Ratios	-	-	-	-	-	-	-	-	-	-	-
Current Ratio	1.79	1.48	1.25	1.19	1.17	1.03	1.21	1.05	1.11	1.06	1.10
Quick Ratio	1.63	1.37	1.14	1.09	1.03	0.92	1.10	0.95	1.00	0.94	0.96
Cash Flow Metrics	-	-	-	-	-	-	-	-	-	-	-
Free Cash Flow to Firm (FCFF)	-124	2.66	-183	-94	59	-416	323	-319	411	337	949
Operating Cash Flow to CapEx	259.18%	363.23%	150.70%	427.17%	361.35%	466.42%	426.25%	558.93%	495.09%	489.63%	500.82%
Free Cash Flow to Firm to Interest Expense	-4.26	0.09	-5.49	-1.76	1.11	-12.59	9.78	0.00	0.00	0.00	0.00
Operating Cash Flow to Interest Expense	4.85	10.22	4.78	12.04	15.38	37.45	54.12	0.00	0.00	0.00	0.00
Operating Cash Flow Less CapEx to Interest Expense	2.98	7.41	1.61	9.22	11.12	29.42	41.42	0.00	0.00	0.00	0.00
Efficiency Ratios	-	-	-	-	-	-	-	-	-	-	-
Asset Turnover	0.53	0.62	0.72	0.69	0.70	0.70	0.61	0.60	0.60	0.58	0.58
Accounts Receivable Turnover	5.10	5.55	5.29	5.05	5.16	4.91	4.90	4.92	4.65	4.77	5.14
Inventory Turnover	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Fixed Asset Turnover	7.59	8.08	8.52	8.99	8.81	8.49	8.01	8.27	7.97	7.44	7.04
Accounts Payable Turnover	19.72	11.94	10.58	14.24	19.82	19.02	22.70	22.00	8.67	9.61	23.58
Days Sales Outstanding (DSO)	71.53	65.80	69.02	72.28	70.78	74.38	74.48	74.26	78.47	76.51	71.05
Days Inventory Outstanding (DIO)	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Days Payable Outstanding (DPO)	18.51	30.58	34.51	25.63	18.42	19.19	16.08	16.59	42.12	38.00	15.48
Cash Conversion Cycle (CCC)	53.01	35.22	34.51	46.65	52.37	55.19	58.40	57.67	36.35	38.51	55.57
Capital & Investment Metrics	-	-	-	-	-	-	-	-	-	-	-
Invested Capital	-63	-183	-267	-219	-307	502	337	893	771	1,743	1,912
Invested Capital Turnover	-9.46	-8.17	-6.18	-7.90	-9.93	35.52	10.78	9.59	8.71	7.14	6.01
Increase / (Decrease) in Invested Capital	17	-119	-85	49	-88	809	-165	556	-122	972	169
Enterprise Value (EV)	9,570	13,014	11,686	21,521	30,506	51,619	104,892	126,371	74,325	138,945	210,688
Market Capitalization	10,062	13,763	12,340	22,518	31,924	53,246	107,389	129,173	78,586	144,830	218,385
Book Value per Share	$2.89	$3.56	$2.33	$4.51	$6.20	$11.28	$14.53	$18.57	$24.86	$37.21	$46.65
Tangible Book Value per Share	$2.15	$2.94	$1.44	$3.26	$4.81	$9.69	$12.51	$13.22	$19.64	$30.11	$39.45
Total Capital	872	1,041	895	1,952	1,773	3,206	4,897	5,827	7,168	9,823	11,785
Total Debt	443	475	508	1,173	662	1,078	2,063	2,132	2,136	2,195	2,176
Total Long-Term Debt	443	475	508	630	662	1,078	2,063	2,040	2,136	2,195	2,176
Net Debt	-492	-749	-654	-997	-1,418	-1,626	-2,497	-2,802	-4,261	-5,885	-7,697
Capital Expenditures (CapEx)	54	87	106	151	224	265	419	392	550	694	852
Debt-free, Cash-free Net Working Capital (DFCFNWC)	-269	-447	-628	-853	-1,166	-1,617	-2,307	-2,941	-3,631	-4,465	-4,933
Debt-free Net Working Capital (DFNWC)	400	354	271	926	332	74	785	363	649	412	829
Net Working Capital (NWC)	400	354	271	382	332	74	785	271	649	412	829
Net Nonoperating Expense (NNE)	73	82	147	72	-2.99	-234	39	7.39	-36	-422	-307
Net Nonoperating Obligations (NNO)	-492	-749	-654	-997	-1,418	-1,626	-2,497	-2,802	-4,261	-5,885	-7,697
Total Depreciation and Amortization (D&A)	130	164	186	266	346	453	578	766	791	1,021	1,114
Debt-free, Cash-free Net Working Capital to Revenue	-39.38%	-44.48%	-45.17%	-44.48%	-44.69%	-46.73%	-51.05%	-49.88%	-50.12%	-49.77%	-44.91%
Debt-free Net Working Capital to Revenue	58.60%	35.21%	19.49%	48.26%	12.73%	2.14%	17.37%	6.16%	8.96%	4.59%	7.55%
Net Working Capital to Revenue	58.60%	35.21%	19.49%	19.94%	12.73%	2.14%	17.37%	4.60%	8.96%	4.59%	7.55%
Earnings Adjustments	-	-	-	-	-	-	-	-	-	-	-
Adjusted Basic Earnings per Share	($1.23)	($1.27)	($2.75)	($0.87)	($0.15)	$3.36	$0.61	$1.16	$1.61	$8.48	$6.92
Adjusted Weighted Average Basic Shares Outstanding	150.50M	161.40M	168M	174.70M	180.50M	186.47M	193.10M	198.09M	201.43M	204.14M	205.83M
Adjusted Diluted Earnings per Share	($1.23)	($1.27)	($2.75)	($0.87)	($0.15)	$3.18	$0.59	$1.13	$1.60	$8.42	$6.84
Adjusted Weighted Average Diluted Shares Outstanding	150.50M	161.40M	168M	174.70M	180.50M	197.22M	202.48M	203.17M	203.54M	205.59M	208.42M
Adjusted Basic & Diluted Earnings per Share	($1.23)	($1.27)	($2.75)	($0.87)	($0.15)	$3.36	$0.00	$0.00	$0.00	$0.00	$0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding	145.36M	155.71M	164.53M	171.18M	177.85M	189.80M	196.10M	200M	203M	205M	206M
Normalized Net Operating Profit after Tax (NOPAT)	-106	-116	-79	-45	-30	29	158	237	289	533	1,118
Normalized NOPAT Margin	-15.57%	-11.58%	-5.64%	-2.35%	-1.14%	0.85%	3.49%	4.03%	3.99%	5.95%	10.18%
Pre Tax Income Margin	-25.72%	-19.20%	-29.51%	-5.91%	-1.50%	1.94%	3.32%	4.22%	5.51%	11.24%	15.82%
Debt Service Ratios	-	-	-	-	-	-	-	-	-	-	-
EBIT to Interest Expense	-5.04	-5.21	-11.33	-1.12	0.26	3.03	5.55	0.00	0.00	0.00	0.00
NOPAT to Interest Expense	-3.66	-3.74	-8.04	-0.84	-0.56	11.91	4.78	0.00	0.00	0.00	0.00
EBIT Less CapEx to Interest Expense	-6.91	-8.02	-14.51	-3.94	-4.00	-5.00	-7.15	0.00	0.00	0.00	0.00
NOPAT Less CapEx to Interest Expense	-5.53	-6.56	-11.21	-3.66	-4.82	3.88	-7.91	0.00	0.00	0.00	0.00
Payout Ratios	-	-	-	-	-	-	-	-	-	-	-
Dividend Payout Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	12.91%
Augmented Payout Ratio	0.00%	0.00%	0.00%	-47.07%	0.00%	0.00%	0.00%	0.00%	0.00%	31.08%	61.75%

This table displays calculated financial ratios and metrics derived from ServiceNow's official financial filings.

Metric	Q4 2022	Q1 2023	Q2 2023	Q3 2023	Q4 2023	Q1 2024	Q2 2024	Q3 2024	Q4 2024	Q1 2025	Q2 2025
Period end date	12/31/2022	3/31/2023	6/30/2023	9/30/2023	12/31/2023	3/31/2024	6/30/2024	9/30/2024	12/31/2024	3/31/2025	6/30/2025
Growth Metrics	-	-	-	-	-	-	-	-	-	-	-
Revenue Growth	20.12%	21.72%	22.72%	24.96%	25.62%	24.19%	22.19%	22.25%	21.34%	18.63%	22.38%
EBITDA Growth	80.00%	36.88%	67.31%	72.56%	50.28%	62.50%	43.10%	44.77%	21.63%	27.35%	35.54%
EBIT Growth	1,711.11%	62.03%	488.24%	185.53%	80.00%	153.13%	130.00%	88.02%	36.78%	35.80%	54.35%
NOPAT Growth	346.77%	49.67%	4,526.82%	161.95%	80.67%	135.93%	-73.18%	87.18%	35.13%	37.90%	55.44%
Net Income Growth	484.34%	100.00%	5,120.00%	202.50%	96.67%	131.33%	-74.90%	78.51%	30.17%	32.56%	46.95%
EPS Growth	516.67%	97.30%	4,980.00%	200.00%	94.59%	128.77%	-75.20%	76.92%	27.78%	31.74%	46.03%
Operating Cash Flow Growth	37.68%	4.52%	33.95%	17.36%	38.12%	48.67%	6.90%	115.76%	1.87%	25.06%	15.48%
Free Cash Flow Firm Growth	147.21%	120.89%	81.54%	-236.45%	-398.12%	-547.54%	-277.47%	136.38%	119.02%	158.63%	-16.23%
Invested Capital Growth	-13.66%	-5.01%	92.95%	115.93%	126.07%	157.14%	24.15%	-1.71%	9.70%	-0.60%	26.42%
Revenue Q/Q Growth	5.95%	8.04%	2.58%	6.42%	6.51%	6.81%	0.92%	6.47%	5.72%	4.43%	4.11%
EBITDA Q/Q Growth	29.96%	0.00%	-3.33%	37.36%	13.18%	8.13%	-14.87%	38.96%	-4.91%	13.22%	-9.40%
EBIT Q/Q Growth	90.79%	-11.72%	-21.88%	117.00%	20.28%	24.14%	-29.01%	77.39%	-12.50%	23.25%	-19.32%
NOPAT Q/Q Growth	78.01%	-9.57%	511.00%	-73.37%	22.77%	18.09%	-30.55%	85.89%	-11.36%	20.51%	-21.71%
Net Income Q/Q Growth	87.50%	0.00%	596.00%	-76.82%	21.90%	17.63%	-24.50%	64.89%	-11.11%	19.79%	-16.30%
EPS Q/Q Growth	89.74%	-1.35%	595.89%	-76.97%	23.08%	15.97%	-24.55%	64.29%	-11.11%	19.57%	-16.36%
Operating Cash Flow Q/Q Growth	338.49%	-22.38%	-35.70%	-46.38%	416.08%	-16.45%	-53.77%	8.23%	143.67%	2.57%	-57.30%
Free Cash Flow Firm Q/Q Growth	178.16%	-41.42%	-134.27%	-2,044.07%	30.74%	12.06%	71.09%	306.61%	-63.79%	171.13%	-157.31%
Invested Capital Q/Q Growth	-29.01%	-23.74%	165.48%	50.22%	-25.67%	-13.25%	28.17%	18.94%	-17.05%	-21.39%	63.01%
Profitability Metrics	-	-	-	-	-	-	-	-	-	-	-
Gross Margin	78.61%	79.10%	78.09%	78.32%	78.83%	80.02%	78.99%	79.12%	78.66%	78.92%	77.48%
EBITDA Margin	18.56%	17.18%	16.19%	20.89%	22.20%	22.47%	18.96%	24.74%	22.25%	24.13%	21.00%
Operating Margin	7.99%	6.87%	5.44%	10.10%	11.08%	12.75%	9.14%	14.94%	12.65%	14.60%	11.14%
EBIT Margin	7.47%	6.11%	4.65%	9.48%	10.71%	12.45%	8.76%	14.59%	12.07%	14.25%	11.04%
Profit (Net Income) Margin	7.73%	7.16%	48.56%	10.58%	12.11%	13.33%	9.97%	15.45%	12.99%	14.90%	11.98%
Tax Burden Percent	81.97%	79.79%	600.00%	80.94%	85.01%	81.65%	78.44%	83.72%	82.94%	82.88%	81.74%
Interest Burden Percent	126.21%	146.88%	174.00%	137.79%	132.95%	131.17%	145.22%	126.47%	129.69%	126.14%	132.68%
Effective Tax Rate	18.03%	20.21%	-500.00%	19.06%	14.99%	18.35%	21.56%	16.28%	17.06%	17.12%	18.26%
Return on Invested Capital (ROIC)	57.03%	69.20%	220.90%	40.36%	67.22%	94.00%	40.78%	56.31%	63.05%	92.09%	50.02%
ROIC Less NNEP Spread (ROIC-NNEP)	56.38%	68.37%	213.08%	39.03%	65.93%	92.69%	39.56%	54.92%	61.96%	90.96%	48.81%
Return on Net Nonoperating Assets (RNNOA)	-45.63%	-59.77%	-167.67%	-27.59%	-52.84%	-78.49%	-30.68%	-39.42%	-48.82%	-75.93%	-37.88%
Return on Equity (ROE)	11.40%	9.44%	53.23%	12.77%	14.38%	15.51%	10.10%	16.89%	14.23%	16.16%	12.14%
Cash Return on Invested Capital (CROIC)	49.42%	59.53%	30.71%	-2.52%	26.77%	52.11%	28.48%	46.36%	51.95%	81.59%	37.12%
Operating Return on Assets (OROA)	4.49%	3.78%	2.87%	6.14%	6.26%	7.57%	5.26%	9.11%	7.02%	8.49%	6.61%
Return on Assets (ROA)	4.65%	4.43%	29.92%	6.84%	7.08%	8.11%	5.99%	9.64%	7.55%	8.87%	7.17%
Return on Common Equity (ROCE)	11.40%	9.44%	53.23%	12.77%	14.38%	15.51%	10.10%	16.89%	14.23%	16.16%	12.14%
Return on Equity Simple (ROE_SIMPLE)	0.00%	7.14%	20.56%	22.08%	0.00%	23.78%	13.22%	14.38%	0.00%	15.17%	15.19%
Net Operating Profit after Tax (NOPAT)	127	115	702	187	230	271	188	350	310	374	293
NOPAT Margin	6.55%	5.48%	32.65%	8.17%	9.42%	10.41%	7.17%	12.51%	10.49%	12.11%	9.10%
Net Nonoperating Expense Percent (NNEP)	0.65%	0.84%	7.82%	1.33%	1.29%	1.31%	1.22%	1.39%	1.09%	1.13%	1.21%
Return On Investment Capital (ROIC_SIMPLE)	1.77%	-	-	-	2.34%	-	-	-	2.63%	3.01%	2.21%
Cost of Revenue to Revenue	21.39%	20.90%	21.91%	21.68%	21.17%	19.98%	21.01%	20.88%	21.34%	21.08%	22.52%
SG&A Expenses to Revenue	10.00%	9.49%	9.72%	9.31%	9.93%	8.53%	8.83%	8.04%	8.69%	7.42%	8.43%
R&D to Revenue	23.40%	23.47%	24.23%	23.99%	23.06%	23.28%	24.48%	22.38%	22.59%	22.77%	22.83%
Operating Expenses to Revenue	70.62%	72.23%	72.65%	68.23%	67.75%	67.27%	69.85%	64.18%	66.01%	64.31%	66.35%
Earnings before Interest and Taxes (EBIT)	145	128	100	217	261	324	230	408	357	440	355
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)	360	360	348	478	541	585	498	692	658	745	675
Valuation Ratios	-	-	-	-	-	-	-	-	-	-	-
Price to Book Value (P/BV)	15.62	16.85	16.53	15.90	18.99	19.28	18.61	19.83	22.73	16.18	19.47
Price to Tangible Book Value (P/TBV)	19.77	20.67	19.36	19.91	23.46	23.47	22.38	23.67	26.87	19.06	24.09
Price to Revenue (P/Rev)	10.85	12.38	14.28	13.48	16.14	16.49	16.20	17.61	19.88	14.30	17.65
Price to Earnings (P/E)	241.80	235.85	80.39	72.00	83.67	81.06	140.72	137.91	153.25	106.64	128.12
Dividend Yield	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Earnings Yield	0.41%	0.42%	1.24%	1.39%	1.20%	1.23%	0.71%	0.73%	0.65%	0.94%	0.78%
Enterprise Value to Invested Capital (EV/IC)	96.40	151.92	69.90	46.63	79.72	99.01	79.74	76.90	110.19	103.37	83.40
Enterprise Value to Revenue (EV/Rev)	10.26	11.72	13.61	12.91	15.49	15.79	15.52	16.94	19.18	13.55	16.95
Enterprise Value to EBITDA (EV/EBITDA)	67.08	74.13	81.12	70.74	80.45	76.69	73.52	76.54	86.60	59.92	73.77
Enterprise Value to EBIT (EV/EBIT)	234.46	244.06	243.00	185.35	196.81	165.96	149.75	144.94	159.73	108.27	130.98
Enterprise Value to NOPAT (EV/NOPAT)	257.04	272.10	97.78	89.95	106.18	101.75	176.58	170.80	188.39	127.25	154.06
Enterprise Value to Operating Cash Flow (EV/OCF)	27.30	32.34	37.51	37.01	40.89	39.01	39.86	41.84	49.38	33.75	43.48
Enterprise Value to Free Cash Flow (EV/FCFF)	180.77	248.62	299.86	0.00	412.85	273.59	310.19	164.46	221.93	126.31	250.92
Leverage & Solvency	-	-	-	-	-	-	-	-	-	-	-
Debt to Equity	0.42	0.38	0.31	0.30	0.29	0.27	0.25	0.23	0.23	0.23	0.21
Long-Term Debt to Equity	0.42	0.38	0.31	0.30	0.29	0.27	0.25	0.23	0.23	0.23	0.21
Financial Leverage	-0.81	-0.87	-0.79	-0.71	-0.80	-0.85	-0.78	-0.72	-0.79	-0.83	-0.78
Leverage Ratio	2.76	2.56	2.34	2.24	2.42	2.27	2.12	2.04	2.19	2.11	2.05
Compound Leverage Factor	3.48	3.77	4.07	3.08	3.22	2.98	3.09	2.57	2.84	2.66	2.73
Debt to Total Capital	29.80%	27.66%	23.45%	23.20%	22.35%	21.20%	19.93%	18.72%	18.46%	18.46%	17.41%
Short-Term Debt to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Long-Term Debt to Total Capital	29.80%	27.66%	23.45%	23.20%	22.35%	21.20%	19.93%	18.72%	18.46%	18.46%	17.41%
Preferred Equity to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Noncontrolling Interests to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Common Equity to Total Capital	70.20%	72.34%	76.55%	76.80%	77.65%	78.80%	80.07%	81.28%	81.54%	81.54%	82.59%
Debt to EBITDA	1.93	1.78	1.58	1.40	1.27	1.12	1.03	0.92	0.89	0.89	0.83
Net Debt to EBITDA	-3.85	-4.16	-3.99	-3.13	-3.41	-3.38	-3.20	-3.02	-3.16	-3.33	-3.06
Long-Term Debt to EBITDA	1.93	1.78	1.58	1.40	1.27	1.12	1.03	0.92	0.89	0.89	0.83
Debt to NOPAT	7.39	6.52	1.90	1.78	1.68	1.48	2.46	2.06	1.95	1.88	1.74
Net Debt to NOPAT	-14.74	-15.27	-4.81	-3.98	-4.50	-4.48	-7.69	-6.73	-6.88	-7.07	-6.40
Long-Term Debt to NOPAT	7.39	6.52	1.90	1.78	1.68	1.48	2.46	2.06	1.95	1.88	1.74
Altman Z-Score	6.38	7.79	9.36	9.47	9.67	10.75	10.99	13.03	13.05	10.02	12.40
Noncontrolling Interest Sharing Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Liquidity Ratios	-	-	-	-	-	-	-	-	-	-	-
Current Ratio	1.11	1.17	1.15	1.08	1.06	1.05	1.12	1.13	1.10	1.12	1.09
Quick Ratio	1.00	1.05	1.01	0.93	0.94	0.91	0.97	0.97	0.96	0.96	0.92
Cash Flow Metrics	-	-	-	-	-	-	-	-	-	-	-
Free Cash Flow to Firm (FCFF)	249	146	-50	-1,072	-742	-653	-189	390	141	383	-219
Operating Cash Flow to CapEx	806.94%	546.67%	439.39%	228.68%	614.94%	993.33%	236.64%	332.18%	646.25%	818.05%	376.84%
Free Cash Flow to Firm to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Efficiency Ratios	-	-	-	-	-	-	-	-	-	-	-
Asset Turnover	0.60	0.62	0.62	0.65	0.58	0.61	0.60	0.62	0.58	0.60	0.60
Accounts Receivable Turnover	4.65	7.88	8.24	8.20	4.77	7.85	7.63	8.45	5.14	8.61	7.50
Inventory Turnover	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Fixed Asset Turnover	7.97	7.96	7.92	8.02	7.44	7.38	7.23	7.17	7.04	6.88	6.72
Accounts Payable Turnover	8.67	8.34	7.91	13.79	9.61	8.88	8.93	18.56	23.58	9.09	10.22
Days Sales Outstanding (DSO)	78.47	46.30	44.30	44.49	76.51	46.50	47.87	43.18	71.05	42.41	48.65
Days Inventory Outstanding (DIO)	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Days Payable Outstanding (DPO)	42.12	43.79	46.15	26.47	38.00	41.09	40.90	19.66	15.48	40.15	35.72
Cash Conversion Cycle (CCC)	36.35	2.51	-1.86	18.02	38.51	5.41	6.97	23.52	55.57	2.25	12.92
Capital & Investment Metrics	-	-	-	-	-	-	-	-	-	-	-
Invested Capital	771	588	1,561	2,345	1,743	1,512	1,938	2,305	1,912	1,503	2,450
Invested Capital Turnover	8.71	12.62	6.77	4.94	7.14	9.03	5.69	4.50	6.01	7.61	5.50
Increase / (Decrease) in Invested Capital	-122	-31	752	1,259	972	924	377	-40	169	-9.00	512
Enterprise Value (EV)	74,325	89,326	109,108	109,359	138,945	149,697	154,539	177,259	210,688	155,369	204,331
Market Capitalization	78,586	94,338	114,473	114,196	144,830	156,292	161,267	184,244	218,385	164,005	212,813
Book Value per Share	$24.86	$27.59	$34.00	$35.15	$37.21	$39.53	$42.27	$45.10	$46.65	$49.22	$52.81
Tangible Book Value per Share	$19.64	$22.49	$29.03	$28.08	$30.11	$32.47	$35.16	$37.79	$39.45	$41.77	$42.68
Total Capital	7,168	7,741	9,048	9,351	9,823	10,288	10,823	11,429	11,785	12,435	13,237
Total Debt	2,136	2,141	2,122	2,169	2,195	2,181	2,157	2,139	2,176	2,296	2,305
Total Long-Term Debt	2,136	2,141	2,122	2,169	2,195	2,181	2,157	2,139	2,176	2,296	2,305
Net Debt	-4,261	-5,012	-5,365	-4,837	-5,885	-6,595	-6,728	-6,985	-7,697	-8,636	-8,482
Capital Expenditures (CapEx)	144	165	132	136	261	135	262	202	253	205	190
Debt-free, Cash-free Net Working Capital (DFCFNWC)	-3,631	-3,941	-3,911	-3,622	-4,465	-4,771	-4,564	-4,385	-4,933	-5,585	-5,352
Debt-free Net Working Capital (DFNWC)	649	973	836	445	412	339	849	910	829	1,012	780
Net Working Capital (NWC)	649	973	836	445	412	339	849	910	829	1,012	780
Net Nonoperating Expense (NNE)	-23	-35	-342	-55	-65	-76	-74	-82	-74	-86	-92
Net Nonoperating Obligations (NNO)	-4,261	-5,012	-5,365	-4,837	-5,885	-6,595	-6,728	-6,985	-7,697	-8,636	-8,482
Total Depreciation and Amortization (D&A)	215	232	248	261	280	261	268	284	301	305	320
Debt-free, Cash-free Net Working Capital to Revenue	-50.12%	-51.73%	-48.78%	-42.74%	-49.77%	-50.34%	-45.85%	-41.91%	-44.91%	-48.70%	-44.39%
Debt-free Net Working Capital to Revenue	8.96%	12.77%	10.43%	5.25%	4.59%	3.58%	8.53%	8.70%	7.55%	8.82%	6.47%
Net Working Capital to Revenue	8.96%	12.77%	10.43%	5.25%	4.59%	3.58%	8.53%	8.70%	7.55%	8.82%	6.47%
Earnings Adjustments	-	-	-	-	-	-	-	-	-	-	-
Adjusted Basic Earnings per Share	$0.74	$0.74	$5.12	$1.18	$1.44	$1.69	$1.27	$2.09	$1.87	$2.22	$1.86
Adjusted Weighted Average Basic Shares Outstanding	201.43M	203.39M	204.02M	204.46M	204.14M	205.11M	205.64M	206.16M	205.83M	206.82M	207.16M
Adjusted Diluted Earnings per Share	$0.74	$0.73	$5.08	$1.17	$1.44	$1.67	$1.26	$2.07	$1.84	$2.20	$1.84
Adjusted Weighted Average Diluted Shares Outstanding	203.54M	204.26M	205.35M	206.28M	205.59M	207.68M	207.80M	208.55M	208.42M	209.37M	209.32M
Adjusted Basic & Diluted Earnings per Share	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding	203M	407.70M	408.30M	205M	205M	205M	206M	206M	206M	207M	208M
Normalized Net Operating Profit after Tax (NOPAT)	127	115	82	187	230	271	188	350	310	374	293
Normalized NOPAT Margin	6.55%	5.48%	3.81%	8.17%	9.42%	10.41%	7.17%	12.51%	10.49%	12.11%	9.10%
Pre Tax Income Margin	9.43%	8.97%	8.09%	13.07%	14.24%	16.33%	12.71%	18.45%	15.66%	17.97%	14.65%
Debt Service Ratios	-	-	-	-	-	-	-	-	-	-	-
EBIT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
EBIT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Payout Ratios	-	-	-	-	-	-	-	-	-	-	-
Dividend Payout Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	12.91%	0.00%	0.00%
Augmented Payout Ratio	0.00%	0.00%	0.00%	17.78%	31.08%	36.98%	62.22%	49.10%	61.75%	53.25%	71.04%

Key Financial Trends

ServiceNow has demonstrated consistent growth and solid financial performance over the last several years, with key metrics showing positive trends. Here's a detailed analysis based on recent quarterly financial data:

Revenue Growth: Revenue has steadily increased from approximately $2.09B in Q1 2023 to $3.22B in Q2 2025, indicating strong demand for ServiceNow's offerings and successful market expansion.
Gross Profit Expansion: Gross profit margins have remained robust, with gross profit growing from about $1.66B in Q1 2023 to $2.49B in Q2 2025, demonstrating effective cost management in delivering services.
Increasing Net Income: Net income rose significantly from $150M in Q1 2023 to $385M in Q2 2025, reflecting improved operational efficiency and profitability.
Operating Cash Flow Strength: Net cash from operating activities increased markedly from $902M in Q1 2023 to $716M in Q2 2025, with strong quarterly inflows sustaining business operations and investments.
Investment in Growth: Consistent property, plant & equipment purchases (~$135M-$262M quarterly) and acquisitions indicate strategic investments to support future growth.
Capital Structure Stability: Total liabilities grew moderately but remain well-covered by equity, with shareholders' equity rising from ~$5.6B in Q1 2023 to ~$10.9B in Q2 2025, supporting financial stability.
Rising Marketing Expenses: Marketing costs increased substantially from about $823M in Q1 2023 to $1.13B in Q2 2025, which may impact near-term margins though likely aimed at revenue growth.
Share Repurchases and Issuances: ServiceNow consistently repurchases common stock (~$175M to $361M per quarter) while issuing new equity, balancing capital returns and raising funds.
Increasing Operating Expenses: Operating expenses grew in line with revenue, but increased spending on R&D and marketing could pressure operating margins if growth slows.
Fluctuating Changes in Operating Assets and Liabilities: Variability in working capital changes, such as a -$488M impact in Q2 2025, can affect cash flow consistency.

Summary: ServiceNow's financials reflect a company with a strong growth trajectory supported by increasing revenues, robust profitability, and solid cash flows. Investments in marketing, R&D, and capital expenditures underscore a focus on sustaining growth, although rising expenses warrant monitoring for margin impact. The company's balance sheet shows financial health with growing equity and manageable liabilities, providing flexibility for future opportunities.

08/16/25 02:00 PMAI Generated. May Contain Errors.

Frequently Asked Questions About ServiceNow's Financials

When does ServiceNow's fiscal year end?

According to the most recent income statement we have on file, ServiceNow's financial year ends in December. Their financial year 2024 ended on December 31, 2024.

How has ServiceNow's net income changed over the last 10 years?

ServiceNow's net income appears to be on an upward trend, with a most recent value of $1.43 billion in 2024, falling from -$179.39 million in 2014. The previous period was $1.73 billion in 2023. View ServiceNow's forecast to see where analysts expect ServiceNow to go next.

What is ServiceNow's operating income?

ServiceNow's total operating income in 2024 was $1.36 billion, based on the following breakdown:

Total Gross Profit: $8.70 billion
Total Operating Expenses: $7.33 billion

How has ServiceNow's revenue changed over the last 10 years?

Over the last 10 years, ServiceNow's total revenue changed from $682.56 million in 2014 to $10.98 billion in 2024, a change of 1,509.2%.

How much debt does ServiceNow have?

ServiceNow's total liabilities were at $10.77 billion at the end of 2024, a 10.4% increase from 2023, and a 981.6% increase since 2014.

How much cash does ServiceNow have?

In the past 10 years, ServiceNow's cash and equivalents has ranged from $252.46 million in 2014 to $2.30 billion in 2024, and is currently $2.30 billion as of their latest financial filing in 2024.

How has ServiceNow's book value per share changed over the last 10 years?

Over the last 10 years, ServiceNow's book value per share changed from 2.89 in 2014 to 46.65 in 2024, a change of 1,513.7%.

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This page (NYSE:NOW) was last updated on 8/16/2025 by MarketBeat.com Staff

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ServiceNow (NOW) Financials

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