Intercontinental Hotels Group (NYSE: IHG) is a global hospitality company that franchises, leases, manages and owns hotels, resorts and properties. Its core business activities encompass lodging, food and beverage operations, and loyalty and digital services. IHG’s platform supports both franchised and managed properties, offering marketing, operational support and proprietary technology to its partners. The company’s IHG Rewards loyalty program serves as a central component of its customer engagement strategy, providing members with personalized experiences, points-based incentives and access to exclusive promotions across its network.
IHG operates a diversified portfolio of brands catering to a range of market segments, from luxury and upscale to midscale and extended stay. Its luxury and lifestyle offerings include InterContinental, Kimpton Hotels & Restaurants and Regent Hotels & Resorts, while the upscale segment is represented by Crowne Plaza, Hotel Indigo and Hualuxe. The company’s midscale and focus service brands include Holiday Inn, Holiday Inn Express and Holiday Inn Resort, with extended-stay options such as Staybridge Suites and Candlewood Suites. In recent years, IHG has expanded into boutique and wellness-oriented concepts with brands like Six Senses and EVEN Hotels.
The origins of IHG date back to 1946, when the first InterContinental hotel opened in Belém, Brazil, established by Pan American World Airways to provide accommodations for its passengers. Over subsequent decades, the hospitality assets changed ownership through Grand Metropolitan and Bass PLC, which acquired the Holiday Inn brand in 1988. In 2003, the hotel business was spun off from the broader Six Continents company to form IHG as a standalone entity. Since its listing on the New York Stock Exchange and the London Stock Exchange, IHG has pursued a strategy of global expansion, brand innovation and digital transformation.
Today, IHG’s network spans nearly 100 countries and territories, encompassing more than 6,000 properties across all major regions, including the Americas, Europe, the Middle East, Africa and Asia Pacific. The company is led by Chief Executive Officer Elie Maalouf, who assumed the role in early 2023, and a board chaired by Javier Ferrán. Under this leadership team, IHG continues to invest in property development, brand diversification and technology enhancements aimed at delivering both guest satisfaction and franchise partner profitability.
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